Director, Medium Law Firms GTM Strategy – Operations

Thomson Reuters

. Drive go-to-market strategy and operations for the Mid Law customer segment .

Posted 10/30/2026full-timeUnited StatesLead💰 $137,200 - $254,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in go-to-market strategy and operations, with a strong focus on customer success and leveraging generative AI technologies. Proven ability to analyze data, build strategic partnerships, and lead cross-functional teams to drive business growth.

Highest-signal resume keywords

Go-To-Market StrategyAnalytical SkillsLeadership ExperienceCustomer SuccessData Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisCompetitive AnalysisMarket ResearchGTM OptimizationCustomer Lifecycle Mapping

Soft Skills

Excellent Communication SkillsRelationship BuildingOrganizational SkillsAction-OrientedDetail Oriented

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Mid Law Customer SegmentStrategic PartnershipsChannel PlanningGenerative AI TechnologiesCross-Functional Team

About the role

Key responsibilities & impact

Drive go-to-market strategy and operations for the Mid Law customer segment
Develop and execute scalable initiatives to drive productivity and business growth
Oversee channel planning and strategy
Build and maintain strategic partnerships and alliances
Lead initiatives to enhance customer success and leverage generative AI technologies
Map customer lifecycles to identify touchpoints and engagement opportunities
Ensure channels have the tools and resources needed to succeed
Oversee key initiatives and measure their impact on business objectives
Optimize GTM systems, technology, and operational efficiency
Conduct competitive analysis to identify market trends and opportunities
Lead market and customer research initiatives, including the State of Small Law Survey and thought leadership efforts
Ensure alignment with overall business objectives

Requirements

What you’ll need

Bachelor’s degree or minimum of 8 years of professional experience required
3+ years in a role requiring an analytical skillset and experience deriving insights from data
2+ years of direct or indirect leadership experience
Experience presenting to executive audiences
Experience working in a cross-functional team
Ability to build effective relationships with stakeholders, including senior-level relationships
Adept in working with large and complex data sets and combining data from disparate sources
Ability to lead, coordinate, and engage peers and advance strategic and operational progress
Action-oriented and self-motivated, able to prioritize and meet time-sensitive commitments
Excellent oral and written communication skills, with strong EQ
Highly organized and detail oriented
GTM experience and customer centric
Talent development, planning, and mentoring/coaching

Benefits

Comp & perks

Flexible hybrid working environment
Work from anywhere for up to 8 weeks per year
Flexible vacation
Two company-wide Mental Health Days off
Headspace app access
Retirement savings
Tuition reimbursement
Employee incentive programs
Mental, physical, and financial wellbeing resources
Two paid volunteer days off annually
Pro-bono consulting project opportunities
Environmental, Social, and Governance (ESG) initiative opportunities
Health, dental, vision, disability, and life insurance programs
Competitive 401k plan with company match
Competitive vacation, sick and safe paid time off
Paid holidays, including two company mental health days off
Parental leave
Sabbatical leave
Optional hospital, accident and sickness insurance
Optional life and AD&D insurance
Flexible Spending and Health Savings Accounts
Fitness reimbursement
Employee Assistance Program
Group Legal Identity Theft Protection benefit
529 Plan access
Commuter benefits
Adoption & Surrogacy Assistance
Employee Stock Purchase Plan
Annual Bonus eligibility based on enterprise and individual performance