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HR Manager – People & Leader Advisory
Thomson Reuters. Provide HR advisory and consultation support to defined business units across the UK and Ireland .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in UK and Ireland employment law, HR practices, and employee relations processes while providing strategic HR advisory support. Proficient in managing complex employee matters and utilizing HR case management systems to enhance decision-making and service delivery.
Highest-signal resume keywords
UK And Ireland Employment LawHR Advisory SupportEmployee Relations ManagementHR Case Management SystemsCIPD Qualification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Performance ManagementTalent ManagementEmployee Relations ProcessesWorkforce PlanningData AnalysisProcess ImprovementHR Generalist ExperienceConflict ResolutionGrievance HandlingDisciplinary Processes
Soft Skills
Stakeholder ManagementCoachingCommunicationAnalytical SkillsOrganizational Skills
Tools & Technologies
HR Case Management TechnologyEthicsPointGlobal ER TrackerAI-Enabled ToolsHR Reporting Dashboards
Certifications & Qualifications
CIPD QualificationProfessional HR Accreditation
Industry Keywords
Employee ExperienceComplianceOrganizational ChangeCollective ConsultationUnionised Environments
About the role
Key responsibilities & impact- Provide HR advisory and consultation support to defined business units across the UK and Ireland
- Act as a trusted advisor and Tier 2 HR escalation point for employees, managers, and leaders
- Use HR case management technology to document cases, resolve matters, escalate appropriately, and deliver consistent service
- Monitor case trends, SLA performance, recurring issues, and feedback to identify risks and improvement opportunities
- Advise and coach managers, employees, and HRBPs on everyday and complex HR matters, performance concerns, documentation, and people decisions
- Assess facts, identify risks, and recommend practical solutions balancing business needs, employee experience, compliance, and company values
- Support performance management, talent management, employee surveys, bonus cycles, and pay reviews
- Identify workforce themes, risks, and trends and prepare reports and analysis for workforce planning
- Manage employee relations activity, including investigations, grievances, disciplinary action, conflict resolution, and performance improvement
- Maintain accurate case records in EthicsPoint and the Global ER Tracker
- Guide managers on performance, talent, and compensation processes and ensure timely, fair, and consistent completion
- Support reorganizations, reductions in force, and other workforce changes while coordinating with specialist teams on legal and workforce obligations
- Contribute to HR projects and process improvements, including M&A support, HR transformation, and new technology adoption
- Collaborate in an HR pod model, participate in calibration discussions, and maintain the pod playbook
- Use data, analytics, AI-enabled tools, and automation to improve HR advisory effectiveness and decision-making
Requirements
What you’ll need- Excellent knowledge of UK and Ireland employment law, HR practices, and employee relations processes
- Demonstrable experience providing advice and support to managers and employees on performance management and employee relations cases
- Demonstrable HR generalist experience, ideally in a large, complex, or global organisation
- Experience providing HR advisory support or working within a regional HR, shared services, centre of expertise, or similar HR service delivery model
- Experience handling moderately complex to complex employee matters, including investigations, grievances, disciplinary processes, performance concerns, absence management, terminations, and organisational change
- Experience supporting cyclical HR processes such as performance management, compensation, talent reviews, engagement, benefits, and workforce planning
- Experience using HR case management systems, HR tools, reporting, dashboards, and data to support decision-making and service improvement
- Experience identifying process improvements, redesigning workflows, improving knowledge content, and supporting adoption of technology, automation, or AI-enabled solutions
- Strong stakeholder management, communication, coaching, analytical, organisational, presentation, and business writing skills
- Ability to balance business priorities, employee experience, risk, and compliance in decision-making
- Familiarity with employee representative processes, collective consultation, or unionised environments is desirable where relevant
- CIPD qualification or equivalent professional HR accreditation desirable
Benefits
Comp & perks- Flexible hybrid working environment
- Work from anywhere for up to 8 weeks per year
- Flexible vacation
- Two company-wide Mental Health Days off
- Access to the Headspace app
- Retirement savings
- Tuition reimbursement
- Employee incentive programs
- Resources for mental, physical, and financial wellbeing
- Career development and continuous learning through Grow My Way programming
- Two paid volunteer days off annually
- Opportunities for pro-bono consulting projects and ESG initiatives
- Flexible work arrangements and work-life balance policies