Manager, Site Reliability Engineering – SRE

Thomson Reuters

. Lead a team of Site Reliability Engineers responsible for product availability, reliability, and performance .

Posted 11/4/2026full-timeEagan • Minnesota • United StatesMid-LevelSenior💰 $110,000 - $204,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading Site Reliability Engineering teams to enhance product availability, reliability, and performance while integrating DevOps principles. Proficient in leveraging AI and ML tools for operational improvements and fostering a culture of continuous learning and development.

Highest-signal resume keywords

Leadership In Site Reliability EngineeringDevOps Practices IntegrationCloud Platforms ExperienceIncident Management ExpertiseAI/ML Tools Utilization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PythonJavaC#CI/CD PipelinesInfrastructure As CodeTerraformBicepService Level Objectives (SLOs)Observability ToolsMonitoring Standards

Soft Skills

Critical ThinkingCommunicationProblem-SolvingMentoringCollaboration

Tools & Technologies

AWSAzureGCPDatadogNew Relic

Industry Keywords

Site Reliability EngineeringDevOpsAIMLBusiness Continuity

Tech Stack

Tools & technologies

AWSAzureCloudGoogle Cloud PlatformJavaPythonTerraform

About the role

Key responsibilities & impact

Lead a team of Site Reliability Engineers responsible for product availability, reliability, and performance
Own the team's contribution to availability targets
Drive best practices for reliability, scalability, and performance across systems and services
Identify service reliability risks and develop mitigation strategies for business continuity and resilience
Identify opportunities for AI and ML to improve reliability, reduce cost, and lower risk
Promote DevOps principles and integrate SRE practices into the software development lifecycle
Champion automation, AI, and tooling to streamline operational workflows and reduce manual toil
Drive development of monitoring, alerting, and automation solutions
Lead incident and problem management processes, including AI-assisted triage and root cause analysis
Communicate major incidents, root causes, and corrective actions to senior leadership
Turn incident learnings into durable improvement actions
Serve as escalation point for urgent customer issues
Bridge engineering, operations, and senior leadership
Mentor, coach, hire, develop, organize, and equip SRE talent
Make hiring decisions and build a service culture through clear expectations and constructive feedback
Foster continuous improvement through experimentation, learning, knowledge sharing, professional development, and responsible AI adoption

Requirements

What you’ll need

Bachelor's degree or equivalent experience
5+ years of experience in a leadership role managing DevOps engineers, Site Reliability Engineers, or related technical professionals
5+ years of relevant experience in software development and/or technology platform, infrastructure, or operations
Ability to set direction and inspire team members to engage and deliver on a vision
Experience developing team members through performance evaluations and constructive feedback
Experience managing availability targets and leading incident and problem management processes
Strong problem-solving and analytical skills
Experience with cloud platforms and their APIs, such as AWS, Azure, or GCP
Hands-on DevOps experience, including CI/CD pipelines, configuration management, and infrastructure as code tools such as Terraform or Bicep
Experience designing and supporting scalable systems and services
Experience with observability tools such as Datadog or New Relic
Experience defining service level objectives (SLOs) and monitoring standards
Experience using AI/ML tools to improve service, reduce cost, and reduce toil
Comfort evaluating and adopting AI tools, validating outputs, and handling data responsibly
Hands-on experience with Python, Java, or C#
Ability to learn new technologies quickly, including AI tools, products, and architecture
Excellent critical thinking, communication, presentation, documentation, troubleshooting, and collaborative problem-solving skills
Demonstrated ownership of accountabilities
Comfort in a fast-paced environment and motivation from complex technical and business challenges
Preferred: experience with AIOps solutions and AI-driven monitoring and anomaly detection
Preferred: experience leading release management and coordinating cross-functional teams through deployment, monitoring, and maintenance
Preferred: experience representing a team to senior leadership or customers

Benefits

Comp & perks

Flexible hybrid working environment for office-based roles
Work from anywhere for up to 8 weeks per year
Flexible work arrangements and Flex My Way workplace policies
Career development, continuous learning, and skills development through Grow My Way programming
Flexible vacation
Two company-wide Mental Health Days off
Access to the Headspace app
Retirement savings
Tuition reimbursement
Employee incentive programs
Mental, physical, and financial wellbeing resources
Two paid volunteer days off annually
Pro-bono consulting projects and ESG initiatives
Health, dental, vision, disability, and life insurance programs
401k plan with company match
Sick and safe paid time off
Paid holidays, including two company mental health days off
Parental leave
Sabbatical leave
Optional hospital, accident and sickness insurance
Optional life and AD&D insurance
Flexible Spending and Health Savings Accounts
Fitness reimbursement
Employee Assistance Program
Group Legal Identity Theft Protection benefit
529 Plan access
Commuter benefits
Adoption & Surrogacy Assistance
Employee Stock Purchase Plan
Annual Bonus eligibility based on enterprise and individual performance