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Product Manager
Thomson Reuters. Help provide, manage, and grow services covering paper and PDF invoice and order capture, print delivery, bank delivery, and digital mailbox delivery .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong analytical skills and the ability to leverage AI tools for data analysis and performance reporting. Capable of managing sub-processor relationships and contributing to service improvements while maintaining clear communication across teams.
Highest-signal resume keywords
Product ManagementData AnalysisSub-Processor ManagementE-Invoicing FamiliarityClear Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisPerformance ReportingMarket ResearchBusiness Case DevelopmentService Improvement
Soft Skills
CuriosityJudgment FormationReliable Follow-ThroughFast Learning
Tools & Technologies
AI Tools
Industry Keywords
E-InvoicingOrder ProcessingAccounts PayableAccounts ReceivableDocument Capture
About the role
Key responsibilities & impact- Help provide, manage, and grow services covering paper and PDF invoice and order capture, print delivery, bank delivery, and digital mailbox delivery
- Research markets and competitors
- Build business cases for new markets, channels, and service tiers
- Contribute to pricing, packaging, and service improvements
- Help manage sub-processors by preparing performance data and review agendas
- Contribute to sub-processor reviews and follow up on actions
- Track service volumes, quality, cost per document, and margin
- Create performance reports identifying what works and where action is needed
- Maintain service information and decision records
- Join customer meetings and identify patterns from Sales, Support, and Professional Services feedback
- Assess how changes to sub-processors, the platform, or delivery channels affect customers, costs, and teams
- Use AI tools and data to prepare for calls and analyze service data
- Bring proposals, take ownership of defined portfolio areas, and grow into managing sub-processor relationships
- Report to the Director of Product Management
Requirements
What you’ll need- Early career experience in product, operations, analysis or a customer-facing technology role, including internships or projects, demonstrating fast learning and delivery
- Curiosity about customers and the problems services solve
- Ability to form sound judgments and identify when something falls short
- Interest in product go-to-market, competition, and cross-functional impacts
- Comfort pulling, questioning, and explaining data
- Active use of AI tools, with judgment to verify outputs
- Clear communication and reliable follow-through when working with multiple people and sub-processors
- Successfully pass an extended criminal and credit background check
- Preferred: Experience working with sub-processors or contracts
- Preferred: Experience in a Pagero role such as integration, support, or professional services
- Preferred: Familiarity with e-invoicing, order processing, accounts payable/receivable, or document capture
- Preferred: Experience preparing reports or presenting to customers or senior colleagues
Benefits
Comp & perks- Flexible hybrid working environment
- Work from anywhere for up to 8 weeks per year
- Flexible vacation
- Two company-wide Mental Health Days off
- Access to the Headspace app
- Retirement savings
- Tuition reimbursement
- Employee incentive programs
- Resources for mental, physical, and financial wellbeing
- Two paid volunteer days off annually
- Opportunities to get involved with pro-bono consulting projects and ESG initiatives
- Career development, continuous learning, and skills development through Grow My Way programming
- Flexible work arrangements
- Employee inclusion and belonging initiatives