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Sales Development Representative
Thomson Reuters. Identify, research, and engage prospective customers within an assigned territory .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in B2B prospecting, lead generation, and sales development, with a strong focus on utilizing Salesforce and CRM tools to manage sales opportunities and achieve targets. Possesses excellent communication and relationship-building skills to effectively engage customers and advance sales conversations.
Highest-signal resume keywords
B2B ProspectingLead GenerationSalesforce ExperienceConsultative SellingSaaS Sales
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Pipeline ManagementOpportunity QualificationObjection HandlingSales Target AchievementVirtual Selling
Soft Skills
Strong Interpersonal SkillsResilienceAdaptabilityOrganizational SkillsCommunication Skills
Tools & Technologies
SalesforceMicrosoft OfficeCRM ToolsSales Engagement ToolsCustomer Intelligence Tools
Industry Keywords
SaaSSubscription-Based ServicesTechnology SalesLead Follow-UpCommercial Opportunities
About the role
Key responsibilities & impact- Identify, research, and engage prospective customers within an assigned territory
- Generate qualified new business opportunities through outbound prospecting and lead follow-up
- Develop and maintain a consistent sales pipeline
- Manage assigned sales opportunities through the sales cycle and close commercial opportunities
- Identify upsell and cross-sell opportunities and route them to appropriate internal stakeholders
- Meet monthly and annual sales targets
- Achieve daily outreach, contact, and engagement targets using phone, email, video, and other virtual channels
- Validate customer needs and communicate the value of Thomson Reuters solutions
- Handle objections, identify purchase barriers, and advance opportunities
- Maintain accurate customer, sales activity, opportunity, and follow-up records in Salesforce
- Collaborate with managers, peers, Account Executives, Account Managers, and internal teams
- Participate in coaching, feedback, and professional-development activities
- Manage priorities, deadlines, activity expectations, and changing business requirements
Requirements
What you’ll need- Experience in B2B prospecting, sales, lead generation, business development, or a comparable customer-facing commercial environment
- Minimum of two years of relevant work experience
- Experience in software, SaaS, subscription-based services, or technology sales strongly preferred
- Excellent verbal and written communication skills in English
- Ability to communicate professionally and influence customers through phone, email, video, and other virtual selling channels
- Strong interpersonal and relationship-building skills
- Ability to prospect, qualify leads, build pipeline, and identify new sales opportunities
- Ability to handle objections, overcome barriers, and advance customer conversations toward commercial outcomes
- Experience using CRM platforms and sales tools, particularly Salesforce or comparable systems
- Intermediate computer skills and proficiency with Microsoft Office applications and CRM tools
- Strong organizational skills and ability to manage multiple priorities
- Ability to learn quickly and adapt to changing priorities
- Resilience, persistence, patience, and determination in challenging sales situations
- Ability to maintain consistent performance under pressure in time-sensitive, high-volume environments
- Availability to work a schedule aligned with customers' business hours
- Bachelor's degree or equivalent professional experience preferred
- Experience in SDR, Business Development Representative, inside sales, lead generation, or sales development roles preferred
- Experience selling software, SaaS, technology, content, data, or subscription-based solutions preferred
- Experience prospecting in Mexican or other Latin American markets preferred
- Experience meeting or exceeding sales, activity, pipeline-generation, or revenue targets preferred
- Experience with virtual or digital-first sales motions preferred
- Knowledge of consultative selling, needs assessment, and opportunity qualification preferred
- Experience with Salesforce and sales-engagement, prospecting, or customer-intelligence tools preferred
- Experience collaborating with geographically distributed sales teams preferred
Benefits
Comp & perks- Flexible hybrid working environment for office-based roles
- Flexible work arrangements, including work from anywhere for up to 8 weeks per year
- Continuous learning and skill development through Grow My Way programming
- Flexible vacation
- Two company-wide Mental Health Days off
- Access to the Headspace app
- Retirement savings
- Tuition reimbursement
- Employee incentive programs
- Resources for mental, physical, and financial wellbeing
- Two paid volunteer days off annually
- Opportunities to participate in pro-bono consulting projects and ESG initiatives
- Reasonable accommodations for qualified individuals with disabilities and sincerely held religious beliefs