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Sales Development Representative
Thomson Reuters. Prospect for new sales opportunities and develop a sales pipeline .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong sales acumen with a focus on prospecting, closing deals, and achieving targets. Proficient in CRM systems and bilingual communication in Spanish and English to effectively engage with diverse customers.
Highest-signal resume keywords
Sales Pipeline DevelopmentB2C Sales ExperienceCRM System ProficiencyBilingual CommunicationTarget Achievement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ProspectingContract ExecutionUpsellingCross-SellingActivity LoggingSalesforce ProficiencyCold CallingRetention StrategiesCredit & CollectionsPerformance Metrics
Soft Skills
Interpersonal SkillsProfessionalismStress ManagementDeterminationResilience
Tools & Technologies
SalesforceMicrosoft Office
Industry Keywords
B2C SalesCustomer EngagementSales TargetsCoaching ProcessActivity Metrics
About the role
Key responsibilities & impact- Prospect for new sales opportunities and develop a sales pipeline
- Close opportunities or execute renewal contracts
- Identify upsell and cross-sell opportunities and pass them to an appropriate resource
- Meet or exceed monthly and annual targets
- Meet or exceed daily contact targets and activity metrics
- Engage actively in the coaching process with managers and team members
- Log activities and customer contacts accurately and promptly in Salesforce
- Continuously improve sales skills and performance
Requirements
What you’ll need- 1–3 years of experience in Sales (B2C/Cold calling), Retention, or Credit & Collections
- Excellent verbal and written communication in Spanish and English
- Strong interpersonal skills
- Ability to conduct yourself in a professional manner
- Intermediate computer skills
- Ability to navigate software programs such as Microsoft Office
- Commitment to a schedule that coincides with the customer's workday
- Bachelor's degree or equivalent work experience preferred
- Experience in CRM systems preferred
- Ability to learn new knowledge and acquire new skills quickly
- Ability to maintain stable performance under pressure and handle stress professionally
- Determination, persistence, patience, and resilience
Benefits
Comp & perks- Flexible hybrid working environment for office-based roles
- Work from anywhere for up to 8 weeks per year
- Flexible vacation
- Two company-wide Mental Health Days off
- Access to the Headspace app
- Retirement savings
- Tuition reimbursement
- Employee incentive programs
- Resources for mental, physical, and financial wellbeing
- Two paid volunteer days off annually
- Opportunities to participate in pro-bono consulting projects and ESG initiatives
- Career development and continuous learning through Grow My Way programming
- Flexible work arrangements and work-life balance support