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Senior Client Executive, Government
Thomson Reuters. Lead complex, high-value renewal opportunities through proactive outreach, deal strategy, and close planning .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing customer relationships, driving retention and revenue growth through consultative selling and strategic account planning. Proficient in leveraging CRM tools and data insights to influence stakeholders and navigate complex negotiations.
Highest-signal resume keywords
Sales ExperienceAccount ManagementCustomer RetentionConsultative Selling SkillsCRM Tools Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales StrategyNegotiationPipeline ManagementSolution RecommendationEscalation Management
Soft Skills
Relationship BuildingCommunication SkillsInfluencing SkillsJudgmentPrioritization
Tools & Technologies
SalesforceSales TechnologyData Insights
Industry Keywords
Customer SuccessRenewalsUpsell OpportunitiesStrategic Account PlanningGovernment Environments
About the role
Key responsibilities & impact- Lead complex, high-value renewal opportunities through proactive outreach, deal strategy, and close planning
- Protect existing revenue while identifying upsell opportunities within current customer accounts
- Serve as a primary customer contact and manage standard and complex escalations
- Understand customer goals, identify needs, shape solution plans, and recommend paths supporting retention and expansion
- Collaborate with Account Executives, Sales Specialists, and cross-functional stakeholders
- Leverage Salesforce workflows, insights, and activity planning to manage pipeline health and progress opportunities
- Contribute to account and territory planning by identifying customer trends, risks, and opportunities
- Drive customer retention and revenue growth across an existing customer base
Requirements
What you’ll need- Bachelor's degree or equivalent relevant experience
- 2+ years proven experience in sales, account management, customer retention, or renewals, with responsibility for managing existing customer relationships
- Demonstrated success handling complex deals, negotiations, and renewal conversations in a fast-paced, target-driven environment
- Strong consultative selling skills
- Ability to assess customer needs, recommend solutions, and drive opportunities to close
- Excellent relationship-building and communication skills
- Ability to influence internal and external stakeholders
- Experience managing customer escalations and resolving issues
- Comfort using customer relationship management tools, sales technology, and data insights
- Ability to work independently, apply sound judgment, and manage multiple priorities across a defined book of business or territory
- Experience in a highly matrixed organization and partnering across multiple sales support functions preferred
- Familiarity with strategic account planning and territory planning preferred
- Experience supporting customers in government or highly regulated environments preferred
- Knowledge of a broad product portfolio and ability to position value across multiple solutions preferred
- Must be based in the United States
- Eastern or central time zone preferred
Benefits
Comp & perks- Flexible work arrangements, including work from anywhere for up to 8 weeks per year
- Flexible vacation
- Two company-wide Mental Health Days off
- Headspace app access
- Retirement savings
- Tuition reimbursement
- Employee incentive programs
- Mental, physical, and financial wellbeing resources
- Two paid volunteer days off annually
- Pro-bono consulting project opportunities
- ESG initiative opportunities
- Health, dental, vision, disability, and life insurance programs
- Competitive 401k plan with company match
- Sick and safe paid time off
- Paid holidays, including two company mental health days off
- Parental leave
- Sabbatical leave
- Optional hospital, accident and sickness insurance
- Optional life and AD&D insurance
- Flexible Spending and Health Savings Accounts
- Fitness reimbursement
- Employee Assistance Program
- Group Legal Identity Theft Protection benefit
- 529 Plan access
- Commuter benefits
- Adoption & Surrogacy Assistance
- Employee Stock Purchase Plan