Senior Director, Business Operations & Strategy

Thomson Reuters

. Drive the President's top priorities from idea to result .

Posted 10/2/2026full-timeRemote • New York • United StatesSenior💰 $157,500 - $292,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong strategic operational capabilities, including the ability to influence executive stakeholders, manage complex projects, and provide structured decision support. Exhibits exceptional communication skills and the ability to build trusted relationships across the organization while maintaining discretion in sensitive matters.

Highest-signal resume keywords

Chief Of Staff ExperienceStrategic Operations ManagementExecutive Stakeholder InfluenceStructured Problem-SolvingStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business OperationsManagement ConsultingTechnical FluencyProduct FluencyDecision SupportSystems ThinkingProject Management

Soft Skills

Relentless Follow-ThroughSound JudgmentInterpersonal CommunicationAdaptabilityRelationship Building

Industry Keywords

Commercial OperationsLeadership MeetingsBoard MeetingsRisk ManagementFeedback Loops

About the role

Key responsibilities & impact

Drive the President's top priorities from idea to result
Run an operating rhythm based on two-week cycles and immediate priorities
Represent the President in appropriate internal and external settings
Carry forward directives and initiatives with discretion and authority
Prepare and follow up on board, customer, partner, and internal leadership meetings
Track action items to completion with critical partners and customers
Act as a strategic sounding board for the President
Anticipate needs, unlock decisions, and provide informed pushback
Interpret business metrics and provide structured, evidence-based decision support
Accompany the President on major trips and high-priority meetings
Capture decisions, drive alignment, and track next steps to closure
Build trusted relationships across the organization
Surface risks and opportunities and create feedback loops
Partner with communications, investor relations, and PR on the President's messaging
Own agendas and materials for leadership and segment meetings
Help identify, hire, and onboard additional talent for the President's office

Requirements

What you’ll need

5-10+ years in commercial, business operations, management consulting, or a strategic operator role
Demonstrated success as a Chief of Staff or equivalent high-impact operator supporting a senior executive
Enough technical and product fluency to work closely with engineering and product teams
Relentless follow-through and systems thinking
Sound judgment and discretion with sensitive and confidential matters
Strong written, verbal, and interpersonal communication
Ability to influence executive stakeholders
Structured problem-solving in ambiguous, fast-changing situations
Internally driven, with willingness to work at any level of scope
Ability to travel periodically with the President and adapt to shifting priorities in real time

Benefits

Comp & perks

Flexible work arrangements, including work from anywhere for up to 8 weeks per year
Flexible vacation
Two company-wide Mental Health Days off
Headspace app access
Retirement savings
Tuition reimbursement
Employee incentive programs
Resources for mental, physical, and financial wellbeing
Two paid volunteer days off annually
Pro-bono consulting projects and ESG initiatives
Health, dental, vision, disability, and life insurance programs
Competitive 401(k) plan with company match
Competitive vacation, sick and safe paid time off
Paid holidays, including two company mental health days off
Parental leave
Sabbatical leave
Optional hospital, accident and sickness insurance
Optional life and AD&D insurance
Flexible Spending and Health Savings Accounts
Fitness reimbursement
Employee Assistance Program
Group Legal Identity Theft Protection benefit
529 Plan access
Commuter benefits
Adoption & Surrogacy Assistance
Employee Stock Purchase Plan
Annual Bonus based on enterprise and individual performance (may be eligible)