Senior Director, GTM AI Product Leader

Thomson Reuters

. Own the AI roadmap and strategy for the go-to-market organization across Sales, Customer Success, Professional Services, and Partnerships .

Posted 11/4/2026full-timeUnited StatesSenior💰 $157,500 - $292,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in AI strategy and roadmap development for go-to-market organizations, with a strong focus on driving adoption and measurable outcomes across Sales, Customer Success, Professional Services, and Partnerships. Proven ability to lead teams, manage vendor relationships, and establish AI governance while ensuring alignment with company strategy and revenue targets.

Highest-signal resume keywords

AI Roadmap DevelopmentGTM Technology Stack ExpertiseAI/ML Solution DeliveryExecutive CommunicationTeam Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product ManagementAI/ML SolutionsBusiness Case DevelopmentData AnalysisSalesforce ExpertiseConversation Intelligence ToolsAI GovernanceWorkflow DesignVendor ManagementAnalytical Rigor

Soft Skills

Change ManagementCross-Functional CollaborationInfluencing SkillsCommunication SkillsTraining and Enablement

Tools & Technologies

SalesforceGongData CloudData Warehouse IntegrationsAI Tools

Industry Keywords

Go-To-Market StrategyB2B EnvironmentProfessional ServicesRevenue TechnologyPartner Ecosystems

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Own the AI roadmap and strategy for the go-to-market organization across Sales, Customer Success, Professional Services, and Partnerships
Partner with segments and Revenue Operations to identify where AI creates value across the customer lifecycle
Work with Engineering to deliver best-in-class SaaS platforms and custom-built solutions
Define a multi-year AI vision and quarterly roadmap
Identify, size, and prioritize AI use cases by revenue impact, productivity gain, cost to serve, and feasibility
Establish build-versus-buy-versus-configure principles and develop business cases and total cost of ownership analyses
Align the GTM AI roadmap with company strategy, revenue targets, and enterprise AI and data strategy
Rationalize and govern overlapping tools and prevent AI sprawl
Run discovery, prototyping, pilots, and scale-up with success criteria and stage gates
Design AI workflows for Sales, Customer Success, Professional Services, and Partnerships
Connect handoffs across sales, onboarding, delivery, and renewal to improve the customer lifecycle
Drive adoption through training, playbooks, and incentives with Revenue Operations, enablement, and functional leaders
Define and report KPIs covering usage, productivity, pipeline and win rate, forecast accuracy, retention and expansion, services margin, and partner-sourced revenue
Quantify ROI and report outcomes to executive leadership
Establish AI guardrails covering access controls, data residency, model usage policies, and auditability
Ensure trustworthy AI outputs and appropriate human oversight for high-stakes decisions
Partner with Data and Analytics on data quality, definitions, and a shared source of truth
Build and lead a team of product managers and business analysts
Influence a matrixed group of Engineering, Data, and GTM Operations partners
Establish intake, prioritization, and governance processes
Serve as the executive-level voice on GTM AI internally and externally with vendors, analysts, and peer companies

Requirements

What you’ll need

12+ years of experience in product management, GTM operations or strategy, sales or revenue technology, or related roles
5+ years leading teams
Demonstrated success owning a technology roadmap serving revenue-generating teams, ideally across more than one of Sales, Customer Success, Professional Services, and Partnerships
Deep working knowledge of the GTM technology stack, including Salesforce and conversation intelligence tools like Gong, and how data flows between systems
Hands-on experience delivering AI/ML or generative AI solutions into production
Practical understanding of LLMs, agents, retrieval, prompt and workflow design, evaluation, and cost management
Strong build-vs-buy judgment
Vendor management experience
Comfort building business cases
Proven ability to drive change and adoption among frontline revenue teams and senior business leaders
Excellent executive communication and ability to translate between technical teams and business stakeholders
Analytical rigor and a bias toward measurable outcomes
Preferred: prior experience as a sales, customer success, or services practitioner or leader, or in a hybrid GTM + product role
Preferred: experience with Salesforce platform capabilities, data cloud or warehouse integrations, and Gong or similar conversation intelligence tools
Preferred: experience in a B2B, enterprise, or professional-services-oriented environment with long sales cycles and complex account structures
Preferred: familiarity with partner ecosystems, co-sell motions, and channel programs
Preferred: experience establishing AI governance and responsible-AI practices

Benefits

Comp & perks

Flexible hybrid working environment for office-based roles
Work from anywhere for up to 8 weeks per year
Flexible vacation
Two company-wide Mental Health Days off
Headspace app access
Retirement savings
Tuition reimbursement
Employee incentive programs
Resources for mental, physical, and financial wellbeing
Two paid volunteer days off annually
Opportunities for pro-bono consulting projects and ESG initiatives
Health, dental, vision, disability, and life insurance programs
Competitive 401k plan with company match
Competitive vacation, sick and safe paid time off
Paid holidays, including two company mental health days off
Parental leave
Sabbatical leave
Optional hospital, accident and sickness insurance paid 100% by the employee
Optional life and AD&D insurance paid 100% by the employee
Flexible Spending and Health Savings Accounts
Fitness reimbursement
Employee Assistance Program
Group Legal Identity Theft Protection benefit paid 100% by employee
529 Plan access
Commuter benefits
Adoption & Surrogacy Assistance
Employee Stock Purchase Plan
Annual Bonus based on a combination of enterprise and individual performance may be available