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Senior Implementation Specialist
Thomson Reuters. Act as an application and solution specialist for the ONESOURCE Pagero platform .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in application configuration and implementation, particularly within the ONESOURCE Pagero platform, while effectively managing projects and collaborating with cross-functional teams. Proficient in e-invoicing compliance regulations and customer support resolution.
Highest-signal resume keywords
ONESOURCE Pagero Platform ExpertiseIT Integrations and ConfigurationE-Invoicing Compliance RegulationsProject Management ActivitiesCustomer Support Resolution
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Application ConfigurationImplementation ConsultingProject PlanningTroubleshootingSoftware DemonstrationsDocumentationTestingAnalytical SkillsProblem-SolvingE-Invoicing
Soft Skills
CollaborationOrganizational SkillsIndependenceSupportive AttitudeQuick Learner
Industry Keywords
AP/AR LifecycleEU ComplianceAPAC ComplianceCross-Functional ProjectsCustomer Support
About the role
Key responsibilities & impact- Act as an application and solution specialist for the ONESOURCE Pagero platform
- Manage several projects in parallel, independently and collaboratively
- Deliver end-user and super-user training
- Make decisions related to configuration and troubleshooting
- Act as a specialist in large, cross-functional implementation projects and partner-led projects
- Contribute to project planning and timeline management
- Resolve customer support issues
- Collaborate with Product, Sales, Support, and partner organizations
- Support pre-sales activities, including software demonstrations and prospect scoping
- Customize and configure applications according to agreed specifications
- Design, develop, and document project deliverables in line with agreed timelines and budgets
- Participate in application configuration, implementation, and testing
- Collaborate with Product Management and Engineering to deliver end-to-end solutions
Requirements
What you’ll need- 3–5 years of experience in IT integrations and configuration, preferably within e-invoicing
- Experience acting as an implementation and solution consultant in large, cross-functional implementation or partner projects
- Understanding of the AP/AR lifecycle and e-invoicing compliance regulations across the EU and APAC regions
- Experience contributing to project management activities, including creating and updating project plans and timelines
- Experience resolving customer support issues in a timely and effective manner
- Experience working closely with Product, Sales, Support, and partner organizations
- Strong problem-solving and analytical skills
- Ability to organize, focus, and structure tasks and priorities independently
- Ability and willingness to support colleagues and customers
- Ability to learn new tasks quickly
Benefits
Comp & perks- Flexible hybrid working environment
- Flexible work arrangements, including work from anywhere for up to 8 weeks per year
- Flexible vacation
- Two company-wide Mental Health Days off
- Access to the Headspace app
- Retirement savings
- Tuition reimbursement
- Employee incentive programs
- Resources for mental, physical, and financial wellbeing
- Two paid volunteer days off annually
- Opportunities to get involved with pro-bono consulting projects and ESG initiatives
- Career development, continuous learning, skills development, and Grow My Way programming
- Flexible work-life balance policies
- Reasonable accommodations for qualified individuals with disabilities and sincerely held religious beliefs