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Senior Implementation Specialist
Thomson Reuters. Act as an application and solution specialist for the ONESOURCE Pagero platform .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in application configuration, implementation, and project management within the ONESOURCE Pagero platform, with a strong understanding of e-invoicing compliance regulations across the EU and APAC regions. Capable of delivering effective training, resolving customer support issues, and collaborating with cross-functional teams to ensure successful project outcomes.
Highest-signal resume keywords
Application ConfigurationProject ManagementE-Invoicing ComplianceCustomer Support ResolutionSoftware Demonstrations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
IT IntegrationsConfigurationImplementationProject PlanningDocumentationTestingCustomizationEnd-User TrainingTroubleshootingCross-Functional Collaboration
Soft Skills
CollaborationProblem-SolvingCommunicationDecision-MakingTime Management
Tools & Technologies
ONESOURCE Pagero
Industry Keywords
AP/AR LifecycleE-InvoicingEU RegulationsAPAC RegulationsPre-Sales Activities
About the role
Key responsibilities & impact- Act as an application and solution specialist for the ONESOURCE Pagero platform
- Manage several implementation projects in parallel, independently and collaboratively
- Deliver end-user and super-user training
- Make decisions related to configuration and troubleshooting
- Act as a specialist in large, cross-functional implementation projects and partner-led projects
- Contribute to project planning and timeline management
- Resolve customer support issues
- Collaborate with Product, Sales, Support, Product Management, Engineering, and partner organizations
- Support pre-sales activities, including software demonstrations and prospect scoping
- Customize and configure applications according to agreed specifications
- Design, develop, and document project deliverables within agreed timelines and budgets
- Participate in application configuration, implementation, and testing
Requirements
What you’ll need- 3–5 years of experience in IT integrations and configuration, preferably within e-invoicing
- Experience acting as an implementation and solution consultant in large, cross-functional implementation or partner projects
- Understanding of the AP/AR lifecycle and e-invoicing compliance regulations across the EU and APAC regions
- Experience contributing to project management activities, including creating and updating project plans and timelines
- Experience resolving customer support issues in a timely and effective manner
- Experience working closely with Product, Sales, Support, and partner organizations
- Experience assisting with pre-sales activities, including software demonstrations and prospect scoping
- Experience collaborating with Product Management and Engineering to deliver end-to-end solutions
- Experience customizing and configuring applications to agreed specifications
- Experience designing, developing, and documenting project deliverables according to customer timelines and budgets
- Hands-on experience in application configuration, implementation, and testing
Benefits
Comp & perks- Flexible hybrid working environment
- Flexible work arrangements, including work from anywhere for up to 8 weeks per year
- Continuous learning and skill development through Grow My Way programming
- Flexible vacation
- Two company-wide Mental Health Days off
- Access to the Headspace app
- Retirement savings
- Tuition reimbursement
- Employee incentive programs
- Resources for mental, physical, and financial wellbeing
- Two paid volunteer days off annually
- Opportunities to get involved with pro-bono consulting projects and ESG initiatives
- Annual Bonus based on a combination of enterprise and individual performance
- Comprehensive benefit plans
- Flexible and supportive benefits and wellbeing programs