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Senior Implementation Specialist
Thomson Reuters. Act as an application and solution specialist for the ONESOURCE Pagero platform .
Posted 10/15/2026full-timeEagan • Minnesota • United StatesSenior💰 $58,100 - $107,900 per yearWebsite
About the role
Key responsibilities & impact- Act as an application and solution specialist for the ONESOURCE Pagero platform
- Manage several implementation projects in parallel
- Deliver end-user and super-user training
- Make configuration and troubleshooting decisions
- Support large, cross-functional and partner-led implementation projects
- Contribute to project planning and timeline management
- Resolve customer support issues
- Collaborate with Product, Sales, Support, Product Management, Engineering, and partner organizations
- Support pre-sales activities, including software demonstrations and prospective-client scoping
- Customize and configure applications according to agreed specifications
- Design, develop, and document project deliverables within agreed timelines and budgets
- Participate in application configuration, implementation, and testing
Requirements
What you’ll need- Experience acting as an implementation and solution consultant in large, cross-functional implementation or partner projects
- Experience contributing to project management activities, including creating and updating project plans and timelines
- Experience resolving customer support issues in a timely and effective manner
- Experience working closely with Product, Sales, Support, and partner organizations
- Experience assisting with pre-sales activities, including software demonstrations and prospect scoping
- Experience collaborating with Product Management and Engineering to deliver end-to-end solutions
- Experience customizing and configuring applications to agreed specifications
- Experience designing, developing, and documenting project deliverables according to customer timelines and budgets
- Hands-on involvement in application configuration, implementation, and testing
- Understanding of the AP/AR lifecycle and e-invoicing compliance regulations across EU and APAC regions
- 5–8 years of experience in IT integrations and configuration, preferably within e-invoicing
Benefits
Comp & perks- Flexible hybrid working environment
- Work from anywhere for up to 8 weeks per year
- Flexible vacation
- Two company-wide Mental Health Days off
- Headspace app access
- Retirement savings / competitive 401k plan with company match
- Tuition reimbursement
- Employee incentive programs
- Resources for mental, physical, and financial wellbeing
- Two paid volunteer days off annually
- Health, dental, vision, disability, and life insurance programs
- Competitive vacation, sick and safe paid time off
- Paid holidays, including two company mental health days off
- Parental leave
- Sabbatical leave
- Optional hospital, accident and sickness insurance
- Optional life and AD&D insurance
- Flexible Spending and Health Savings Accounts
- Fitness reimbursement
- Employee Assistance Program
- Group Legal Identity Theft Protection benefit
- 529 Plan access
- Commuter benefits
- Adoption & Surrogacy Assistance
- Employee Stock Purchase Plan
- Annual Bonus based on enterprise and individual performance may be available
- Reasonable accommodations for applicants with disabilities and sincerely held religious beliefs