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Senior Implementation Specialist
Thomson Reuters. Act as an application and solution specialist for the ONESOURCE Pagero platform .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in application configuration and implementation, particularly within the ONESOURCE Pagero platform, while effectively managing multiple projects and collaborating with cross-functional teams. Proficient in delivering training, resolving customer support issues, and contributing to pre-sales activities.
Highest-signal resume keywords
Application ConfigurationImplementation ConsultingProject ManagementE-Invoicing ComplianceCustomer Support Resolution
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
IT IntegrationsProject PlanningSoftware DemonstrationsApplication CustomizationDocumentation Development
Soft Skills
CollaborationTraining DeliveryProblem Solving
Tools & Technologies
ONESOURCE Pagero
Industry Keywords
AP/AR LifecycleE-InvoicingEU ComplianceAPAC Compliance
About the role
Key responsibilities & impact- Act as an application and solution specialist for the ONESOURCE Pagero platform
- Manage several implementation projects in parallel, independently and collaboratively
- Deliver end-user and super-user training
- Make decisions related to configuration and troubleshooting
- Act as a specialist in large, cross-functional and partner-led implementation projects
- Contribute to project planning and timeline management
- Resolve customer support issues
- Collaborate with Product, Sales, Support, partner organizations, Product Management, and Engineering
- Support pre-sales activities, including software demonstrations and prospect scoping
- Customize and configure applications according to agreed specifications
- Design, develop, and document project deliverables in line with agreed timelines and budgets
- Participate in application configuration, implementation, and testing
Requirements
What you’ll need- 3–5 years of experience in IT integrations and configuration, preferably within e-invoicing
- Experience acting as an implementation and solution consultant in large, cross-functional implementation or partner projects
- Understanding of the AP/AR lifecycle and e-invoicing compliance regulations across the EU and APAC regions
- Experience contributing to project management activities, including creating and updating project plans and timelines
- Experience resolving customer support issues in a timely and effective manner
- Experience working with Product, Sales, Support, and partner organizations
- Experience assisting with pre-sales activities, including software demonstrations and prospect scoping
- Experience collaborating with Product Management and Engineering to deliver end-to-end solutions
- Experience customizing and configuring applications to agreed specifications
- Experience designing, developing, and documenting project deliverables according to customer timelines and budgets
- Hands-on involvement in application configuration, implementation, and testing
Benefits
Comp & perks- Flexible hybrid working environment for office-based roles
- Flexible work arrangements, including work from anywhere for up to 8 weeks per year
- Continuous learning and skill development through Grow My Way programming
- Flexible vacation
- Two company-wide Mental Health Days off
- Access to the Headspace app
- Retirement savings
- Tuition reimbursement
- Employee incentive programs
- Resources for mental, physical, and financial wellbeing
- Two paid volunteer days off annually
- Opportunities to get involved with pro-bono consulting projects and ESG initiatives