Senior Manager, Partner Strategy & Operations, Partnerships & Alliances

Thomson Reuters

. Operationalize the Thomson Reuters Partner Program, including tracks, tiers, benefits, scorecards, governance, and partner journeys .

Posted 10/21/2026full-timeRemote • Texas • United StatesSenior💰 $119,700 - $222,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in partner operations and program management, with a strong focus on process improvement, data analysis, and cross-functional collaboration. Capable of translating business needs into actionable strategies and measurable outcomes while maintaining effective stakeholder communication.

Highest-signal resume keywords

Partner Operations ManagementCross-Functional Initiative LeadershipData Analysis and ReportingProcess Improvement and AutomationStakeholder Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business AnalysisProcess ImprovementKPI DesignGovernance FrameworksOperating Model DesignDecision FrameworksPerformance ReportingWorkflow AutomationPartner Lifecycle ManagementSolution Design

Soft Skills

Relationship ManagementOrganizational SkillsInfluencing SkillsCommunication SkillsStakeholder Engagement

Tools & Technologies

SalesforcePRM PlatformsAnalytics ToolsReporting ToolsWorkflow Automation Technologies

Industry Keywords

Partner ProgramsChannel ProgramsEcosystem ProgramsBusiness OperationsStrategic Program Leadership

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Operationalize the Thomson Reuters Partner Program, including tracks, tiers, benefits, scorecards, governance, and partner journeys
Manage program operating cadence, participation tracking, tier reviews, governance forums, and partner progression
Develop repeatable processes, communications, playbooks, and enablement materials to drive execution and partner adoption
Lead priority partner-facing initiatives from definition through launch, adoption, and stabilization
Establish objectives, scope, milestones, ownership, dependencies, decision points, and success measures
Resolve cross-functional issues and provide executive-ready updates on progress, risks, trade-offs, and required actions
Operate intake, assessment, prioritization, launch planning, stage gates, readiness criteria, and post-launch activities
Coordinate cross-functional launch readiness and maintain portfolio-level visibility
Establish launch standards, templates, accountability mechanisms, launch reviews, and lessons learned
Maintain partner scorecards, program KPIs, and recurring review mechanisms
Analyze activity, engagement, pipeline, revenue, adoption, and participation to identify trends and exceptions
Translate data into recommendations on partner progression, intervention, investment, and enablement
Partner with Revenue Operations, Finance, Data, Sales Operations, and Technology to improve data quality, attribution, and reporting
Identify processes to standardize, simplify, redesign, or automate
Translate business needs into requirements, workflows, user stories, acceptance criteria, and implementation plans
Lead or support technology-enabled improvements involving Salesforce, PRM, partner portals, workflow automation, analytics, and AI-enabled processes
Validate, test, train, and deploy operational improvements
Set measurable improvement outcomes and document procedures, decision rules, and controls

Requirements

What you’ll need

7+ years of experience in partner operations, partner programs, business operations, strategic program leadership, solution design, business analysis, process improvement, or technology-enabled transformation
Demonstrated ability to act as a trusted deputy or senior operator and independently drive high-priority work
Experience leading complex, cross-functional initiatives from concept and business case through implementation, launch, adoption, and continuous improvement
Strong understanding of partner, alliance, channel, or ecosystem programs and the end-to-end partner lifecycle
Experience designing operating models, governance, roadmaps, processes, decision frameworks, and accountability mechanisms
Strong analytical capabilities, including dashboards, scorecards, forecasting, performance reporting, KPI design, and executive insights
Ability to turn incomplete or ambiguous inputs into clear recommendations, structured plans, and measurable outcomes
Experience gathering and refining business requirements and translating operational needs into scalable processes, workflows, data products, and technology solutions
Ability to influence and coordinate across Partnerships & Alliances, Sales, Product, Technology, Finance, Legal, Marketing, Data, and Operations
Experience developing executive-level presentations, business updates, decision materials, operational reporting, and stakeholder communications
Strong organizational and portfolio-management skills
Experience with CRM, PRM, partner portals, workflow automation, reporting, analytics, integrations, and digital partner experiences
Working knowledge of Salesforce, Experience Cloud, Partner Cloud or other PRM platforms, reporting tools, automation technologies, and partner-facing systems
Excellent communication, relationship management, and stakeholder engagement skills
Bachelor's degree in a related field is preferred

Benefits

Comp & perks

Flexible work arrangements, including work from anywhere for up to 8 weeks per year
Flexible vacation
Two company-wide Mental Health Days off
Headspace app access
Retirement savings / competitive 401k plan with company match
Tuition reimbursement
Employee incentive programs
Mental, physical, and financial wellbeing resources
Two paid volunteer days off annually
Pro-bono consulting and ESG initiative opportunities
Health, dental, vision, disability, and life insurance
Paid holidays
Parental leave
Sabbatical leave
Optional hospital, accident and sickness insurance
Optional life and AD&D insurance
Flexible Spending and Health Savings Accounts
Fitness reimbursement
Employee Assistance Program
Group Legal Identity Theft Protection benefit
529 Plan access
Commuter benefits
Adoption & Surrogacy Assistance
Employee Stock Purchase Plan
Potential eligibility for an Annual Bonus based on enterprise and individual performance