Senior Software Engineer

Thomson Reuters

. Design, implement, test, deploy, scale, and operate components of the Customer Files Orchestration Service .

Posted 9/15/2026full-timeMexico City • MexicoSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and implementing distributed systems, with a strong focus on orchestration services and API development. Proficient in Python and AWS, with a solid understanding of operational practices, incident response, and engineering standards.

Highest-signal resume keywords

Python ProgrammingAWS Cloud ServicesKubernetes ManagementAPI Design and DevelopmentIncident Response and On-Call Management

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Hard Skills

Distributed Systems DesignAsynchronous WorkflowsIdempotent ProcessingRate LimitingBackpressure MechanismsTesting and Code ReviewObservability PracticesInfrastructure-as-CodeEvent-Driven AutoscalingConcurrency in Python

Soft Skills

Strong Communication SkillsCollaboration with StakeholdersMentoring Engineers

Tools & Technologies

KEDACI/CD ToolsMonitoring ToolsFile Processing Workflows

Industry Keywords

Customer-Facing SystemsOrchestration ServicesData PipelinesProduction Software

Tech Stack

Tools & technologies

AWSDistributed SystemsKubernetesPython

About the role

Key responsibilities & impact

Design, implement, test, deploy, scale, and operate components of the Customer Files Orchestration Service
Design distributed systems managing durable state, asynchronous workflows, retries, partial failures, and long-running processing
Develop fair queuing, rate limiting, backpressure, circuit-breaking, dead-letter handling, crash recovery, and autoscaling mechanisms
Define and implement consistency models, idempotent processing, delivery guarantees, state transitions, and recovery mechanisms
Create and evolve file and workspace APIs with versioned contracts, documented behavior, backward compatibility, and deliberate change management
Participate in the primary on-call rotation and lead incident response activities
Contribute to post-mortems and implement long-term solutions to prevent recurring issues
Build instrumentation, tracing, and monitoring for file-processing workflows and service behavior
Automate recurring manual processes and document operational procedures
Collaborate with storage, extraction, indexing, connectors, and front-end engineering teams
Mentor engineers through code and design reviews
Contribute to engineering standards and communicate technical trade-offs
Support system design, CI/CD, infrastructure-as-code, testing, observability, and operational practices
Build, operate, and scale the Customer Files Orchestration Service for CoCounsel Legal
Orchestrate file upload, storage, extraction, embedding, and indexing workflows to make customer documents available to CoCounsel Legal agents

Requirements

What you’ll need

Bachelor's or master's degree in Computer Science, Engineering, or a related field, or equivalent practical experience
3+ years of experience building production software and owning significant components within customer-facing systems
Extensive experience with Python and AWS in production environments
Experience developing and debugging concurrent Python applications, including asyncio, event-loop behavior, background tasks, semaphores, worker pools, and throughput limitations
Experience with Kubernetes in production environments, including event-driven autoscaling with KEDA, resource requests, and production troubleshooting
Experience designing or supporting large-scale orchestration services or data pipelines across multiple stages and service boundaries
Understanding of consistency models, including eventual consistency and strongly consistent reads
Experience with at-least-once processing, exactly-once considerations, and idempotent system design
Experience with queues, fair queuing, rate limiting, backpressure, multi-tenant fairness, and noisy-neighbor isolation
Experience designing APIs with versioned contracts, clear ownership, backward compatibility, and documented behavior
Experience operating production services, on-call rotations, incident response, and permanent corrective actions
Strong engineering fundamentals, including testing, code review, observability, CI/CD, and infrastructure-as-code
Strong communication skills and ability to document technical designs, explain trade-offs, and collaborate with technical and non-technical stakeholders

Benefits

Comp & perks

Hybrid work environment for office-based roles
Flexible work arrangements
Work from anywhere for up to 8 weeks per year
Flexible vacation
Two company-wide Mental Health Days off
Access to the Headspace app
Retirement savings
Tuition reimbursement
Employee incentive programs
Resources for mental, physical, and financial wellbeing
Two paid volunteer days off annually
Opportunities to participate in pro-bono consulting projects
Opportunities to participate in Environmental, Social, and Governance (ESG) initiatives
Flexible work-life balance policies through Flex My Way
Career development, continuous learning, and skills development through Grow My Way programming
Employee inclusion and belonging programs