Senior Software Engineer

Thomson Reuters

. Design, build, test, deploy, scale, and operate components of the Customer Files Orchestration Service .

Posted 9/15/2026full-timeMexico City • MexicoSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in building and operating customer-facing systems with a focus on Python and AWS, while ensuring high availability and performance through effective orchestration and API design. Capable of translating complex requirements into scalable technical solutions and leading incident response efforts.

Highest-signal resume keywords

Python DevelopmentAWS ExperienceKubernetes ManagementAPI DesignIncident Response

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Hard Skills

Production Software DevelopmentConcurrent ProgrammingEvent-Driven AutoscalingIdempotent System DesignTesting and Code ReviewObservability PracticesInfrastructure-as-CodeFile Processing WorkflowsVersioned API ContractsData Pipeline Design

Soft Skills

Strong Communication SkillsMentoring EngineersCollaboration with Stakeholders

Tools & Technologies

KEDACI/CD ToolsMonitoring ToolsTracing Tools

Industry Keywords

Customer Files OrchestrationOn-Call RotationIncident ResponseOperational ProceduresFair Queuing

Tech Stack

Tools & technologies

AWSKubernetesPython

About the role

Key responsibilities & impact

Design, build, test, deploy, scale, and operate components of the Customer Files Orchestration Service
Make customer documents available to CoCounsel Legal agents through file upload, storage, extraction, embedding, and indexing workflows
Translate ambiguous requirements into technical designs and document architectural decisions
Build queuing and flow-control capabilities, including fair queuing, rate limiting, backpressure, circuit breaking, dead-letter handling, crash recovery, and autoscaling
Implement consistency models, idempotent processing, delivery guarantees, state transitions, and recovery mechanisms
Create and evolve versioned file and workspace APIs
Participate in the primary on-call rotation, lead incident response, contribute to post-mortems, and prevent recurring issues
Build instrumentation, tracing, and monitoring for file-processing workflows and service behavior
Automate recurring manual processes and document operational procedures
Collaborate with storage, extraction, indexing, connectors, and front-end engineering teams
Mentor engineers through code and design reviews and contribute to engineering standards
Contribute to system design, CI/CD, infrastructure-as-code, testing, observability, and operational practices

Requirements

What you’ll need

Bachelor's or master's degree in Computer Science, Engineering, or a related field, or equivalent practical experience
3+ years of experience building production software and owning significant components within customer-facing systems
Extensive experience with Python and AWS in production environments
Experience developing and debugging concurrent Python applications, including asyncio, event-loop behavior, background tasks, semaphores, worker pools, and throughput limitations
Experience with Kubernetes in production environments, including event-driven autoscaling with KEDA, resource requests, and production troubleshooting
Experience designing or supporting large-scale orchestration services or data pipelines across multiple stages and service boundaries
Understanding of consistency models, eventual consistency, and strongly consistent reads
Experience with at-least-once processing, exactly-once considerations, and idempotent system design
Experience with queues, fair queuing, rate limiting, backpressure, multi-tenant fairness, and noisy-neighbor isolation
Experience designing APIs with versioned contracts, clear ownership, backward compatibility, and documented behavior
Experience operating production services, on-call rotations, incident response, and permanent corrective actions
Strong engineering fundamentals, including testing, code review, observability, CI/CD, and infrastructure-as-code
Strong communication skills and ability to document technical designs, explain trade-offs, and collaborate with technical and non-technical stakeholders

Benefits

Comp & perks

Flexible hybrid working environment for office-based roles
Flexible work arrangements, including work from anywhere for up to 8 weeks per year
Continuous learning and skill development through Grow My Way programming
Flexible vacation
Two company-wide Mental Health Days off
Access to the Headspace app
Retirement savings
Tuition reimbursement
Employee incentive programs
Resources for mental, physical, and financial wellbeing
Two paid volunteer days off annually
Opportunities to participate in pro-bono consulting projects and ESG initiatives