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Senior Solutions Manager, Legal AI FDE
Thomson Reuters. Lead product strategy and execution for customer-facing Forward Deployed Engineering engagements in CoCounsel Legal .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading product strategy and execution for AI-enabled legal solutions, with a strong focus on translating complex legal workflows into scalable product capabilities. Proven ability to manage the end-to-end product lifecycle while maintaining stakeholder alignment and driving measurable outcomes.
Highest-signal resume keywords
Product Management ExperienceAI-Enabled ProductsLegal Operations UnderstandingExecutive Communication SkillsCross-Functional Collaboration
ATS Keywords
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Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product StrategyRequirements DefinitionWorkflow IntegrationAcceptance Criteria DevelopmentProduct Lifecycle ManagementCustomer EngagementSolution ProductizationGenerative AIAPIsDocument-Intensive Workflows
Soft Skills
FacilitationNegotiationDecision-Making
Industry Keywords
Enterprise SaaSLegal WorkflowsLegal ResearchComplianceProfessional Services
About the role
Key responsibilities & impact- Lead product strategy and execution for customer-facing Forward Deployed Engineering engagements in CoCounsel Legal
- Own product direction and execution of complex Legal FDE engagements
- Work directly with law firm customers, Forward Deployed Engineers, Professional Services, commercial segments, and core product teams
- Translate high-value legal workflow problems into defined solutions and scalable product capabilities
- Manage the end-to-end AI product lifecycle across multiple customer deployments
- Partner with law firms, corporate legal departments, legal operations teams, and internal stakeholders to discover workflows, pain points, risks, and constraints
- Translate ambiguous needs into product requirements, acceptance criteria, and measurable outcomes
- Lead execution across multiple legal FDE engagements and maintain stakeholder alignment
- Own engagement backlogs, prioritization, sequencing, tracking, and transparency
- Manage work from intake through development, deployment, adoption, release readiness, and transition to core product teams or customer ownership
- Identify recurring legal workflows, integration patterns, and solution components for productization
- Define validation criteria for legal workflows, including accuracy, transparency, traceability, security, and responsible AI considerations
- Synthesize customer and deployment insights into recommendations for roadmaps, reusable services, enablement, and investment priorities
Requirements
What you’ll need- 7+ years of product management experience
- Experience ideally in enterprise SaaS, AI-enabled products, workflow platforms, integrations, or implementation-heavy environments
- Demonstrated experience leading complex, customer-facing product work across multiple stakeholders and parallel initiatives
- Ability to convert ambiguous customer problems into clear product strategy, requirements, prioritization, and execution plans
- Strong executive communication, facilitation, negotiation, and decision-making skills
- Experience partnering closely with engineering teams and influencing cross-functional partners without direct authority
- Strong understanding of legal teams, legal operations, law firm workflows, or adjacent professional-service environments (preferred)
- Familiarity with legal use cases including legal research, drafting, review, knowledge management, litigation, transactional, compliance, or legal operations (preferred)
- Hands-on experience with generative AI, agentic workflows, APIs, enterprise integrations, or document-intensive workflows (preferred)
- Track record of transitioning bespoke customer solutions into reusable product capabilities or scalable delivery patterns (preferred)
Benefits
Comp & perks- Flexible hybrid working environment for office-based roles
- Work from anywhere for up to 8 weeks per year
- Flexible vacation
- Two company-wide Mental Health Days off
- Access to the Headspace app
- Retirement savings
- Tuition reimbursement
- Employee incentive programs
- Resources for mental, physical, and financial wellbeing
- Two paid volunteer days off annually
- Opportunities for pro-bono consulting projects and ESG initiatives
- Health, dental, vision, disability, and life insurance programs
- Competitive 401k plan with company match
- Sick and safe paid time off
- Paid holidays, including two company mental health days off
- Parental leave
- Sabbatical leave
- Optional hospital, accident and sickness insurance
- Optional life and AD&D insurance
- Flexible Spending and Health Savings Accounts
- Fitness reimbursement
- Employee Assistance Program
- Group Legal Identity Theft Protection benefit
- Access to 529 Plan
- Commuter benefits
- Adoption & Surrogacy Assistance
- Employee Stock Purchase Plan
- Annual Bonus based on enterprise and individual performance (role may be eligible)