Senior UX Researcher

Thomson Reuters

. Define and execute user research programs across a broad set of experiences and modalities .

Posted 10/30/2026full-timeUnited StatesSenior💰 $102,200 - $189,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in user-centered research methodologies, including qualitative and quantitative approaches, to inform product strategy and design. Proficient in leveraging generative AI tools and collaborating with cross-functional teams to enhance UX research workflows.

Highest-signal resume keywords

UX Research ExperienceUsability TestingGenerative AI ToolsData AnalyticsAgile Development Process

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

User ResearchQualitative ResearchQuantitative ResearchExploratory ResearchGenerative ResearchUsability TestingConcept TestingData AnalysisResearch Artifacts DevelopmentBehavioral Archetypes

Soft Skills

Analytical SkillsProblem-Solving SkillsCommunication SkillsCollaboration SkillsMentoring Skills

Tools & Technologies

Generative AI ToolsUX Research ToolsData Analytics ToolsAgile Software Development Tools

Industry Keywords

B2B SaaS SolutionsHuman-Computer InteractionCognitive PsychologyUser ExperienceHuman FactorsInteractive Design

About the role

Key responsibilities & impact

Define and execute user research programs across a broad set of experiences and modalities
Develop subject matter expertise within an embedded core product area
Deliver research that informs product strategy and design decisions
Recommend efficient and effective qualitative and quantitative user-centered research approaches
Lead exploratory and generative research studies, including discovery research
Plan, design, and execute usability testing and concept testing using moderated and unmoderated methodologies
Monitor UX project execution and track UX project metrics and product scorecards
Develop UX research artifacts such as user journeys, behavioral archetypes, and heuristic guidelines
Synthesize qualitative and quantitative data to drive product and design decisions
Collaborate with UX designers, content writers, product teams, development teams, and stakeholders in an agile software development process
Partner with and influence multidisciplinary teams and leadership to execute UX projects
Leverage generative AI tools to enhance research workflows and processes
Drive projects independently from beginning to end
Maintain current knowledge of research techniques, tools, and AI-driven UX practices
Mentor and assist UX Researchers
Advocate for user-centered, evidence-based product development while balancing business needs
Contribute to and refine departmental UX standards and practices

Requirements

What you’ll need

A Master's degree or higher in Cognitive Psychology, Human-Computer Interaction, User Experience, Human Factors, Engineering Psychology, Interactive Design, or a related discipline — or equivalent industry experience
Candidates with a Bachelor's degree and strong demonstrated industry experience will also be considered
5+ years of UX research experience
Experience in UX research on B2B SaaS solutions
Experience conducting exploratory/generative and tactical research, including usability testing and concept testing across moderated and unmoderated formats
Experience conducting qualitative and quantitative research throughout an agile development process
Strong analytical and problem-solving skills
Ability to plan, prioritize, conduct, analyze, and communicate research across varied contexts and stakeholder levels, including senior leadership
Excellent verbal and written communication skills
Ability to build compelling research narratives and communicate insights effectively to cross-functional teams and leadership
Applied experience leveraging generative AI tools to accelerate UX research workflows is a strong asset
Ability to operate independently with minimal administrative overhead while remaining communicative and collaborative
Experience with data analytics to inform UX research direction
A portfolio is a nice-to-have; candidates must walk through at least one strong past project during the interview process

Benefits

Comp & perks

Flexible hybrid working environment
Work from anywhere for up to 8 weeks per year
Flexible vacation
Two company-wide Mental Health Days off
Headspace app access
Retirement savings
Tuition reimbursement
Employee incentive programs
Mental, physical, and financial wellbeing resources
Two paid volunteer days off annually
Pro-bono consulting projects and ESG initiatives
Health, dental, vision, disability, and life insurance programs
Competitive 401k plan with company match
Competitive vacation, sick and safe paid time off
Paid holidays, including two company mental health days off
Parental leave
Sabbatical leave
Optional hospital, accident and sickness insurance paid 100% by the employee
Optional life and AD&D insurance paid 100% by the employee
Flexible Spending and Health Savings Accounts
Fitness reimbursement
Employee Assistance Program
Group Legal Identity Theft Protection benefit paid 100% by employee
529 Plan access
Commuter benefits
Adoption & Surrogacy Assistance
Employee Stock Purchase Plan
Annual Bonus based on a combination of enterprise and individual performance