Site Reliability Engineer

Thomson Reuters

. Provide operational support for publishing systems on the AWS Cloud platform .

Posted 10/20/2026full-timeEagan • Minnesota • United StatesJuniorMid-Level💰 $70,800 - $131,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in operational support for AWS Cloud platforms, focusing on application stability, performance, and automation. Proficient in CI/CD technologies and scripting languages, with a strong ability to communicate technical issues effectively across teams.

Highest-signal resume keywords

AWS Cloud Platform SupportCI/CD TechnologiesScripting Languages: JSON, YAML, Python, Bash, GoMonitoring/Logging Tools: Datadog, ELKAWS Certifications

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AWS Cloud PlatformCI/CD TechnologiesScripting Languages: JSON, YAML, Python, Bash, GoCloudFormation TemplatesMonitoring/Logging ToolsGitWeb Technologies: HTML, XML, .NET, RESTNetworking PrinciplesDatabase TechnologiesPublishing Applications

Soft Skills

Effective CommunicationOwnership of IssuesProblem-SolvingCollaborationKnowledge Sharing

Tools & Technologies

AWS CodeBuildAWS CodePipelineAWS CLI/SDKGitHub ActionsDatadogELK

Certifications & Qualifications

AWS Certifications

Industry Keywords

DevOpsSite ReliabilitySecurityData Center ExperienceSoftware Development Experience

Tech Stack

Tools & technologies

AWSCloudLinuxPythonGo.NET

About the role

Key responsibilities & impact

Provide operational support for publishing systems on the AWS Cloud platform
Partner with development groups, data center partners, and operations teams
Ensure application stability and performance
Review and oversee changes
Drive ongoing process and technical improvements
Respond to escalated production incidents
Onboard new applications and components and ensure operational readiness and supportability within AWS Cloud architecture
Partner with the Application Service Request team providing Level 1 incident response and deployment services
Participate in a Level 2 support rotation as an escalation point for Level 1 support
Introduce automation to replace manual operations
Implement nonfunctional requirements for availability, scalability, performance, monitoring, alerting, and incident troubleshooting
Collect and leverage AWS metrics to improve performance
Serve as a point of contact for developers and business partners
Implement standards and best practices
Share knowledge with colleagues and the global team
Create and maintain deployment procedures and troubleshooting guides

Requirements

What you’ll need

A four-year degree in computer science or a related field, or equivalent work experience
Experience with CI/CD technologies, including AWS CodeBuild, AWS CodePipeline, AWS CLI/SDK, and GitHub Actions
Familiarity with CI/CD principles, including Blue/Green, versioning, automated testing, HA, and DR
Familiarity with writing CloudFormation templates
Experience with scripting and markup languages: JSON, YAML, Python, Bash, and Go
Experience working with Git
Experience with monitoring/logging tools such as Datadog and ELK
Willingness to support varied applications across multiple platforms, including rotating pager coverage and off-hours urgent incident/change activities
Ability to take ownership of issues and drive them to resolution with limited assistance
Knowledge of emerging cloud technology trends, especially DevOps, Site Reliability, and Security
Ability to articulate and analyze technical issues and communicate effectively with technical staff, management, and business team members
2+ years of operations or development-related experience (preferred)
Experience migrating on-premise applications to AWS Cloud architecture (preferred)
Experience with Linux or Windows environments (preferred)
Understanding of networking principles and database technologies (preferred)
Familiarity with publishing applications and architecture (preferred)
Data center and/or software development experience (preferred)
Experience with web technologies and browser development, including HTML, XML, .NET, and REST (preferred)
AWS Certifications (preferred)

Benefits

Comp & perks

Flexible hybrid working environment
Flexible work arrangements, including work from anywhere for up to 8 weeks per year
Continuous learning and skills development programs
Flexible vacation
Two company-wide Mental Health Days off
Headspace app access
Retirement savings
Tuition reimbursement
Employee incentive programs
Mental, physical, and financial wellbeing resources
Two paid volunteer days off annually
Opportunities for pro-bono consulting projects and ESG initiatives
Health, dental, vision, disability, and life insurance programs
Competitive 401(k) plan with company match
Competitive vacation, sick and safe paid time off
Paid holidays, including two company mental health days off
Parental leave
Sabbatical leave
Optional hospital, accident and sickness insurance
Optional life and AD&D insurance
Flexible Spending and Health Savings Accounts
Fitness reimbursement
Employee Assistance Program
Group Legal Identity Theft Protection benefit
529 Plan access
Commuter benefits
Adoption & Surrogacy Assistance
Employee Stock Purchase Plan
Annual Bonus eligibility based on enterprise and individual performance