Tax/Accounting and Payroll Support

Thomson Reuters

. Provide telephone support for the Tax Filing/Accounting and Payroll modules of the Domínio system .

Posted 10/1/2026full-timePorto Alegre • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Tax Filing, Accounting, and Payroll processes while providing exceptional customer support. Proficient in utilizing the Domínio system to enhance customer experience and ensure compliance with current legislation.

Highest-signal resume keywords

Tax Filing ExperienceAccounting KnowledgePayroll ProcessingCustomer Service SkillsDomínio System Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Tax FilingAccountingPayrollCustomer SupportProblem Resolution

Soft Skills

Clear CommunicationTarget OrientationOrganizational Skills

Tools & Technologies

Domínio System

Industry Keywords

Greater Porto AlegreHuman ResourcesBusiness AdministrationAdministrative Routines

About the role

Key responsibilities & impact

Provide telephone support for the Tax Filing/Accounting and Payroll modules of the Domínio system
Ensure the information provided to customers is clear and accurate
Ensure efficient support and problem resolution
Understand the customer journey and the appropriate processes for each need presented
Coordinate requests for product changes and corrections
Practice and promote the organization’s values and behaviors
Stay up to date on the development of the solutions offered to customers and current legislation applicable to the field

Requirements

What you’ll need

Must reside in the Greater Porto Alegre area
Degree or ongoing studies in Accounting, Human Resources, Business Administration, or related fields
Experience in customer service or administrative routines
Ability to work toward targets and deliver results
Previous experience in Tax/Accounting or Payroll (preferred)
Knowledge of the Domínio system (preferred)

Benefits

Comp & perks

Hybrid and flexible work model for office-based roles
Opportunity to work from anywhere for up to 8 weeks per year
“Grow My Way” program and continuous learning and skills development opportunities
Medical and dental insurance
Two corporate mental health days
Performance-based incentive programs
Resources to support mental, physical, and financial well-being
Two paid volunteer days per year
Opportunities to participate in pro bono consulting projects and ESG initiatives