Technical Trainer, Tax

Thomson Reuters

. Lead product training focused on Direct Tax Compliance, specifically ONESOURCE Tax Provision and related solutions .

Posted 10/16/2026full-timeUnited StatesMid-LevelSenior💰 $74,200 - $137,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Direct Tax Compliance and tax technology, with a strong focus on delivering effective training programs and improving learner outcomes. Proficient in utilizing generative AI tools to enhance training delivery and operational efficiency.

Highest-signal resume keywords

Direct Tax ComplianceONESOURCE Tax ProvisionGenerative AI ToolsCustomer-Facing Product TrainingTraining Program Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Tax TechnologyTax ComplianceTraining DesignFacilitation SkillsCurriculum DevelopmentData AnalysisLearning MetricsTechnical Issue ManagementProject ManagementVirtual Training Delivery

Soft Skills

Excellent Communication SkillsCustomer-Centric MindsetCollaboration SkillsAgilityIndependence

Tools & Technologies

ONESOURCE Global AccessONESOURCE WorkpapersELearning PlatformsWebinar ToolsTraining Management Software

Industry Keywords

Tax Compliance PracticesTraining OperationsMarket TrendsHybrid Work EnvironmentCross-Functional Projects

About the role

Key responsibilities & impact

Lead product training focused on Direct Tax Compliance, specifically ONESOURCE Tax Provision and related solutions
Deliver virtual multi-client workshops and dedicated client sessions; provide onsite training when needed
Partner with Curriculum Designers, Professional Services Implementers, and subject-matter experts to identify training needs and effective delivery methods
Review and synthesize colleague and external expert input to co-create effective training
Stay current on tax technology, compliance practices, and market trends
Update training assets across workshops, webinars, office hours, eLearning, videos, exams, and toolkits
Analyze learner feedback and training metrics to improve programs and close curriculum gaps
Build and maintain product expertise across Direct Tax Compliance and the broader Direct Tax portfolio
Use Thomson Reuters generative AI tools to accelerate work and improve deliverables
Record time and engagement details for billing and utilization reporting
Submit time and expense reports promptly
Support training operations with timely attendance reports and other operational tasks
Work in-office at least three days per week as part of a hybrid schedule

Requirements

What you’ll need

A bachelor’s degree in accounting, tax, finance, business, education, or a related field
At least four years of experience in Direct Tax, tax technology, tax compliance, or customer-facing product training
Ability to design and facilitate hands-on learning activities that drive adoption
Agility to manage technical issues, varied learner skill levels, and product changes while maintaining a positive learning experience
Excellent written and verbal communication skills, with the ability to explain complex concepts clearly
A customer-centric mindset focused on measurable training impact
Ability to build alignment across a complex, matrixed organization
Strong collaboration skills and the ability to work independently
Strong technical skills with generative and agentic AI, adaptability to emerging technologies, and curiosity about the evolving intersection of AI and tax technology
Willingness to travel for on-site training as needed
Experience with tax technology or compliance platforms, including ONESOURCE Tax Provision, ONESOURCE Global Access, and ONESOURCE Workpapers, strongly preferred
Experience delivering live and virtual training for groups of approximately 10 to 50+ participants
Experience leading cross-functional projects and delivering results on time

Benefits

Comp & perks

Flexible work arrangements, including work from anywhere for up to 8 weeks per year
Flexible vacation
Two company-wide Mental Health Days off
Access to the Headspace app
Retirement savings
Tuition reimbursement
Employee incentive programs
Resources for mental, physical, and financial wellbeing
Two paid volunteer days off annually
Pro-bono consulting projects and ESG initiatives
Health, dental, vision, disability, and life insurance programs
401(k) plan with company match
Sick and safe paid time off
Paid holidays, including two company mental health days off
Parental leave
Sabbatical leave
Optional hospital, accident and sickness insurance paid 100% by the employee
Optional life and AD&D insurance paid 100% by the employee
Flexible Spending and Health Savings Accounts
Fitness reimbursement
Employee Assistance Program
Group Legal Identity Theft Protection benefit paid 100% by employee
529 Plan
Commuter benefits
Adoption & Surrogacy Assistance
Employee Stock Purchase Plan
Annual Bonus based on enterprise and individual performance