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Transformation Consultant – Professional Services
Thomson Reuters. Lead defined transformation engagements or bounded workstreams across the lifecycle, managing plans, workstreams, and client communication .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading transformation engagements, managing client communication, and synthesizing complex workflows to drive technology-enabled outcomes. Proficient in analyzing quantitative and qualitative evidence to establish success measures and implement change management strategies.
Highest-signal resume keywords
Transformation Engagement LeadershipWorkshop FacilitationStakeholder ManagementAnalytical Evidence InterpretationChange Management Expertise
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Workflow MappingData AnalysisChange ManagementProcess ImprovementProject Management
Soft Skills
Clear CommunicationCollaborative ApproachSound Judgment
Tools & Technologies
AI CapabilitiesCustomer Systems
Certifications & Qualifications
Change Management CertificationProject Management CertificationResponsible AI Certification
Industry Keywords
Professional ServicesConsultingEnterprise Technology DeliveryRegulated WorkflowsAI-Enabled Workflows
About the role
Key responsibilities & impact- Lead defined transformation engagements or bounded workstreams across the lifecycle, managing plans, workstreams, and client communication
- Conduct discovery through interviews, workshops, surveys, usage information, and operational measures
- Synthesize diagnoses, priority workflows, and next-step decisions
- Map current and future-state workflows and develop scoped plans for targeted changes, activation, adoption, risks, dependencies, and success measures
- Capture baselines and analyze quantitative and qualitative evidence
- Prepare precise reporting on what data does and does not support
- Identify adoption barriers and implement practical recovery actions
- Support responsible-use controls, review steps, quality checks, and accountability for priority use cases
- Collaborate with forward deployed AI engineers to design workflows using customer systems and data
- Translate technical possibilities into usable workflow designs
- Maintain quality and credibility of work, escalate difficult decisions to a Principal Consultant, and turn field learnings into reusable team methods
- Work embedded with client teams alongside Sales, AI engineers, enablement specialists, and product teams from initial client conversation through rollout and measured value
Requirements
What you’ll need- Bachelor’s degree in Law, Business, Organizational Transformation, Computer Science, or a related field
- 5+ years in professional services, consulting, transformation, change management, or complex AI or enterprise-technology delivery, subject to HR leveling
- Experience independently leading defined customer engagements or workstreams within agreed scope, timelines, and commercial expectations
- Experience assessing professional workflows and contributing to targeted workflow and operating changes that support technology-enabled outcomes
- Strong workshop facilitation and stakeholder-management skills across business, legal, operational, technology, and end-user groups
- Analytical ability to interpret quantitative and qualitative evidence, establish success measures, and recommend clear next actions
- Understanding of change, adoption, AI capabilities and limitations, and responsible-use considerations in professional workflows
- Clear communication and structured-writing skills, sound judgment in ambiguity, and a collaborative approach to cross-functional delivery
- Experience with AI-enabled legal, tax, trade, risk, compliance, or other regulated professional workflows preferred
- Experience using customer evidence to develop recommendations or contributing to reusable consulting assets preferred
- Relevant change, process-improvement, project-management, or responsible-AI certification preferred
Benefits
Comp & perks- Flexible work arrangements, including work from anywhere for up to 8 weeks per year
- Flexible vacation
- Two company-wide Mental Health Days off
- Headspace app access
- Retirement savings
- Tuition reimbursement
- Employee incentive programs
- Mental, physical, and financial wellbeing resources
- Two paid volunteer days off annually
- Health, dental, vision, disability, and life insurance programs
- Competitive 401(k) plan with company match
- Sick and safe paid time off
- Paid holidays
- Parental leave
- Sabbatical leave
- Optional hospital, accident and sickness insurance
- Optional life and AD&D insurance
- Flexible Spending and Health Savings Accounts
- Fitness reimbursement
- Employee Assistance Program
- Group Legal Identity Theft Protection benefit
- 529 Plan access
- Commuter benefits
- Adoption & Surrogacy Assistance
- Employee Stock Purchase Plan
- Annual Bonus eligibility based on enterprise and individual performance