Program Manager

Three Wire Systems

. Serve as the dedicated Program Manager supporting all aspects of an anticipated Employee Assistance Program for Department of Defense civilian employees worldwide .

Posted 9/23/2026full-timeFort Belvoir • Virginia • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Program Management, including budget reconciliation, data management, and quality improvement processes. Proficient in managing contractor performance and ensuring compliance with Department of Defense requirements.

Highest-signal resume keywords

Program ManagementBudget ReconciliationData ManagementQuality Control PlanMicrosoft Excel

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementBudget ReconciliationData ManagementBillingAccountingCustomer ServiceQuality ImprovementReport GenerationCounselor Capacity TrackingGuideline Development

Soft Skills

CommunicationCollaborationProblem-SolvingLeadershipStakeholder Engagement

Tools & Technologies

Microsoft WordMicrosoft ExcelWeb-Based ApplicationsWide Area WorkFlow

Certifications & Qualifications

Common Access CardNational Crime Information Center CheckNational Agency Check with InquiriesFBI Fingerprint CheckNon-Disclosure Agreement

Industry Keywords

Employee Assistance ProgramDepartment of DefenseCivilian Human ResourcesContracting Officer's RepresentativeCounselor StaffingMalpractice ClaimsNational Practitioner Data Bank

About the role

Key responsibilities & impact

Serve as the dedicated Program Manager supporting all aspects of an anticipated Employee Assistance Program for Department of Defense civilian employees worldwide
Work with the DoD/WHS Office of Civilian Human Resources on workforce demographics, employee schedules, geographic distribution, insurance coverage, job performance issues, disciplinary policies, and employee concerns
Develop and recommend guidelines and procedures for identifying and referring employees needing assistance with personal issues
Oversee contractor staff performance and deliverable quality
Support the Government with current and emergent program requirements
Review program functioning monthly and coordinate adjustments with the Contracting Officer's Representative (COR)
Review and validate monthly invoices before submission through Wide Area WorkFlow, identified by DoD Component, CLIN, and sub-CLIN
Manage continuous quality improvement and quarterly agency reports; maintain the Quality Control Plan
Oversee monthly status, quarterly, monthly and annual financial, monthly and annual utilization, and final reports
Notify the COR and DoD/WHS stakeholders of malpractice claims and National Practitioner Data Bank reports within specified timelines
Recommend counselor staffing levels and placement; track counselor capacity and utilization; conduct annual staff placement analysis
Attend the post-award conference and periodic progress meetings with the Contracting Officer and COR

Requirements

What you’ll need

Minimum five (5) years of experience in project management, including budget reconciliation, data management, billing, accounting, and customer service
Proficient in Microsoft Word, Excel, and web-based applications
Master's or equivalent graduate degree, or successful completion of two (2) full years of progressively higher graduate level education leading to a master's degree in business, health care administration, or a related field, or equivalent education
Key personnel position
Must be 100% dedicated to this contract, and a signed commitment letter is required
Must be able to obtain a Common Access Card, requiring a National Crime Information Center (NCIC) check, favorable National Agency Check with Inquiries (NACI), and favorable FBI fingerprint check
Must sign a Non-Disclosure Agreement
No facility clearance is required
Position is contingent upon contract award

Benefits

Comp & perks

Position is performed in Government-provided or contractor-provided office space
Travel may be required
May be requested to work at Government alternate locations during emergencies and emergency exercises