Three Wire Systems

Analyst

• Support Business Development and Capture activities across the opportunity lifecycle
• Assist with qualification, shaping, positioning, and proposal readiness
• Gather customer and market intelligence through research, customer engagements, and industry events
• Manage internal BD and pipeline calls and coordinate weekly meetings with capture consultants and the executive team
• Prepare and distribute agendas, notes, and follow-up actions for capture and partner meetings
• Coordinate email and LinkedIn communications to partners and customers
• Develop pitch decks, capability briefs, white papers, one-pagers, and capability matrices; track distribution and responses
• Support executive meeting preparation with background materials and talking points
• Manage the opportunity pipeline, conduct opportunity research, and facilitate Go/No-Go discussions with supporting documentation
• Analyze change documents comparing current and prior solicitations and summarize key differences
• Serve as point of contact for IDIQ vehicles and maintain organized records in SharePoint
• Partner with Contracts to create new SIN opportunities under GSA vehicles
• Monitor priorities, procurement forecasts, industry trends, and customer activities
• Identify emerging opportunities and assess alignment with capabilities and growth objectives
• Support customer outreach efforts and attend meetings, conferences, and industry events as appropriate
• Contribute to internal knowledge management, lessons learned, and capture best practices
• Collaborate across business development, operations, recruiting, and proposal teams

Corporate Capture Analyst

Counselor

• Oversee the day-to-day clinical policies, procedures, and practice of staff and affiliate counselors
• Coordinate communication between staff and affiliate counselors and the Government
• Serve as the qualified Clinical Supervisor to whom On-site Counselors are assigned
• Provide clinical supervision and consultation as part of coverage available twenty-four (24) hours a day
• Ensure applicable state laws are integrated into service delivery
• Review and comment on the handling of each critical incident
• Consult with the contractor's legal counsel when appropriate
• Recommend corrective actions
• Provide comments and suggested follow-up to the Contracting Officer's Representative within seventy-two (72) hours of an incident
• Support an anticipated Employee Assistance Program for Department of Defense civilian employees worldwide
• May travel as required
• May work at Government alternate locations during emergencies and emergency exercises

On-Site Counselor Supervisor

Program Manager

• Serve as the dedicated Program Manager supporting all aspects of an anticipated Employee Assistance Program for Department of Defense civilian employees worldwide
• Work with the DoD/WHS Office of Civilian Human Resources on workforce demographics, employee schedules, geographic distribution, insurance coverage, job performance issues, disciplinary policies, and employee concerns
• Develop and recommend guidelines and procedures for identifying and referring employees needing assistance with personal issues
• Oversee contractor staff performance and deliverable quality
• Support the Government with current and emergent program requirements
• Review program functioning monthly and coordinate adjustments with the Contracting Officer's Representative (COR)
• Review and validate monthly invoices before submission through Wide Area WorkFlow, identified by DoD Component, CLIN, and sub-CLIN
• Manage continuous quality improvement and quarterly agency reports; maintain the Quality Control Plan
• Oversee monthly status, quarterly, monthly and annual financial, monthly and annual utilization, and final reports
• Notify the COR and DoD/WHS stakeholders of malpractice claims and National Practitioner Data Bank reports within specified timelines
• Recommend counselor staffing levels and placement; track counselor capacity and utilization; conduct annual staff placement analysis
• Attend the post-award conference and periodic progress meetings with the Contracting Officer and COR

• Provide employees and family members with short-term, solution-focused services, including assessment, short-term problem solving, community-resource referrals, and emergency information and referrals
• Conduct face-to-face or telehealth sessions during designated business-day times
• Maintain counseling confidentiality in accordance with federal and state laws and regulations
• Disclose information to management only with the employee's written permission specifying the information and recipients
• Provide management consultation, employee and supervisor orientations, presentations, and seminars at the assigned site
• Participate as a liaison and subject matter expert on agency disaster mental health and crisis response teams when requested and scheduling allows
• Participate in agency meetings, including installation Community Action Team and Community Action Board meetings
• Collaborate with installation helping agencies
• Provide critical incident response and notify the Contracting Officer's Representative or designated official within 24 hours of any critical incident
• Post schedules and instructions for accessing services during absences
• Work under the supervision of a qualified Clinical Supervisor
• Work Monday through Friday during DoD core hours of 8:00 AM to 4:30 PM at an assigned designated location
• May work at Government alternate locations during emergencies and emergency exercises

On-Site Counselor

Manager

• Manage the National Service Center, the gateway to Employee Assistance Program and Work-Life services
• Oversee a dedicated toll-free service operating 24 hours a day, 7 days a week, 365 days a year
• Ensure contractor staff answer 85% of calls within 30 seconds
• Ensure eligibility is established and callers are referred to counselors, Work-Life specialists, or legal and financial experts
• Ensure callers provide permission specifying what information may be disclosed and to whom
• Ensure access to language translators covering more than 100 languages and dedicated TDD equipment
• Ensure qualified counselors are available at all times when direct interaction is required or requested
• Oversee referrals for up to six sessions of short-term counseling per issue
• Ensure initial counseling appointments are made and conducted promptly
• Ensure employees in international locations are securely referred to an international affiliate
• Ensure referrals are directed to local affiliate providers when an On-site Counselor is absent
• Oversee Drug-Free Workplace referrals managed by the service center
• Ensure clinical supervision and consultation are available 24 hours a day
• Ensure the agency is notified when the duty to warn is invoked
• Perform the position at the contractor's National Service Center
• Travel may be required
• May work at Government alternate locations during emergencies and emergency exercises

Corporate Capture Analyst

On-Site Counselor Supervisor

Program Manager

On-Site Counselor

Service Center Manager – EAP