Program Manager – Global Strategic Accounts

Thrive Global

. Translate account priorities into program plans with clear objectives, timelines, responsibilities, and success measures .

Posted 10/14/2026full-timeRemote • United StatesMid-LevelSenior💰 $130,000 - $160,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in program management, including the ability to translate account priorities into actionable plans, coordinate cross-functional teams, and analyze performance metrics to drive improvements. Proficient in preparing client-facing reports and facilitating planning discussions to align resources and timelines effectively.

Highest-signal resume keywords

Program ManagementAnalytical SkillsClient-Facing ReportingCross-Functional CoordinationEmployee Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program PlanningData AnalysisDashboard ManagementMetrics DefinitionReporting Preparation

Soft Skills

FacilitationCollaborationCommunication

Tools & Technologies

SpreadsheetsReporting Tools

Industry Keywords

Enterprise Client ServicesEmployee EngagementInternal CommunicationsWellbeing ProgramsCoaching Services

About the role

Key responsibilities & impact

Translate account priorities into program plans with clear objectives, timelines, responsibilities, and success measures
Coordinate and maintain the global content and engagement roadmap, including quarterly themes, campaigns, and program initiatives
Own the master program calendar and coordinate dependencies across regions, teams, and client stakeholders
Establish a consistent global approach while accounting for regional needs
Partner with the Operations Manager to align plans with delivery capacity, resource needs, and realistic timelines
Manage account reporting and validate inputs, resolve discrepancies, and maintain consistent metric definitions
Maintain dashboards and reporting covering engagement, utilization, program outcomes, and performance commitments
Analyze results to identify trends, risks, and opportunities and recommend improvements
Coordinate quarterly and annual business reviews and prepare reporting, insights, and supporting materials
Track program capacity and commitments to inform planning and prioritization
Integrate content, coaching, live sessions, and campaigns into an account-aligned roadmap
Partner with Coaching, Content, and Operations teams to increase awareness, participation, and utilization
Oversee and evaluate engagement tactics and recommend broader rollout
Use participant feedback and performance data to refine program initiatives
Facilitate planning sessions with internal teams and client stakeholders
Turn priorities into clear decisions, owners, next steps, and delivery requirements
Assess requests against program goals, timelines, scope, and available capacity
Recommend changes to priorities, scope, or resources when needed
Incorporate client and regional-team feedback into future plans

Requirements

What you’ll need

Bachelor’s degree from an accredited college or university required
5+ years of experience managing programs in enterprise client services, employee engagement, internal communications, or a related field
Experience planning and running ongoing programs across multiple regions or large employee populations
Experience building engagement or communications plans that drive awareness and participation through campaigns, events, content, and other channels
Strong analytical skills, including experience working with dashboards and spreadsheets and using results to recommend changes
Experience preparing client-facing reports and business reviews and leading planning discussions with client stakeholders
Ability to coordinate timelines, priorities, and resources across teams you do not directly manage
Experience with wellbeing programs or coaching services is a plus

Benefits

Comp & perks

Mission-driven impact
Career growth and development opportunities
Supportive, human-centric culture
Wellness perks and benefits
Medical, dental, and vision coverage
401(k) program with company match
Generous paid time-off programs
Thrive Time: additional paid time off after major projects or intense periods of work
Performance bonus
Equity