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College Success Manager
Thrive Scholars. Coach a caseload of up to 90 Scholars to help them earn a first-year GPA of 3.3 or higher .
Posted 9/17/2026full-timeMiami • Florida • United StatesJuniorMid-Level💰 $69,300 - $71,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in academic advising and coaching, with a focus on supporting first-generation students and low-income young people of color. Proficient in program design, data analysis, and collaboration across departments to enhance student success and persistence.
Highest-signal resume keywords
Bachelor's DegreeAdvising ExperienceProgram Design and ExecutionData Analysis for Decision MakingCoaching Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Academic AdvisingCareer AdvisingCurriculum DevelopmentData ManagementWorkshop CoordinationFAFSA AssistanceCrisis ManagementStudent Progress MonitoringRe-engagement StrategiesInternship Placement Support
Soft Skills
Relationship BuildingEffective CommunicationAdaptabilityOrganizational SkillsTrust Building
Tools & Technologies
Salesforce
Industry Keywords
First-Generation StudentsLow-Income Young People of ColorSelective CollegesStudent ExperienceBoston CollegesChicago Colleges
About the role
Key responsibilities & impact- Coach a caseload of up to 90 Scholars to help them earn a first-year GPA of 3.3 or higher
- Identify academic and co-curricular opportunities suited to Scholars’ goals, interests, skills, and long-term economic mobility
- Assist students with academic and personal skill-building, including time management, stress management, study skills, and self-advocacy
- Coordinate workshops and events with College Success and Career teams on job search skills and employment preparation
- Support Scholars in filing FAFSA and required paperwork for sophomore-year persistence
- Develop and execute curriculum on course selection, major exploration, para-academic skills, and educational and career goals
- Help Scholars identify mental health and wellness resources
- Manage secondary project assignments advancing department goals
- Support cross-departmental and organization-wide events and initiatives
- Contribute to planning and delivery of Summer Academies
- Monitor student progress and performance, recording activities in Salesforce
- Identify disengaged Scholars and deploy re-engagement strategies
- Analyze academic, internship placement, and persistence data to develop support strategies
- Collaborate with departments to connect Scholars with experiential learning and internship opportunities
- Serve as lead for 2–3 department project areas
Requirements
What you’ll need- Bachelor’s Degree
- 2+ years of professional experience
- Advising experience at a highly selective college (academic advising, career advising, etc.)
- Experience helping students through crises and triaging students to the right on-campus resources
- Highly-skilled relationship builder able to establish strong, trusting rapport
- Effective and adaptable coaching skills through multiple modalities
- Strong skills and experience with program design and execution
- Passion for working with low-income young people of color
- Expertise in the issues first-generation students face at selective colleges and in corporate settings
- Strong organizational skills and ability to document and manage detailed data
- Ability to use data to inform decision making and strategic planning to help scholars meet their goals
- Knowledge and understanding of student experience at selective colleges
- Knowledge of colleges and universities in Boston and/or Chicago preferred
Benefits
Comp & perks- High-quality health and dental insurance
- Paid vacation
- Employer-matched retirement plan