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Business Development Associate
Thriveworks. Grow referral partnerships and manage a portfolio of healthcare partners and referral sources .
About the role
Key responsibilities & impact- Grow referral partnerships and manage a portfolio of healthcare partners and referral sources
- Develop strategies to grow existing partnerships and build new referral relationships
- Identify high-potential providers, practices, specialties, and healthcare organizations within assigned Florida markets
- Use referral, account, CRM, dashboard, and performance data to prioritize outreach and opportunities
- Develop relationships with physicians, APPs, practice managers, referral coordinators, care managers, social workers, and other healthcare stakeholders
- Conduct proactive outreach through phone, email, virtual meetings, and in-person engagement when appropriate
- Educate partners on Thriveworks services, referral pathways, availability, locations, specialties, and accepted insurance
- Help partners navigate the referral process and remove barriers to patient access
- Promote adoption of referral tools, including the Patient Referral Dashboard
- Research healthcare markets and identify new partnership opportunities
- Maintain accurate account and activity information in Salesforce
- Collaborate with Growth, Marketing, Clinical Operations, Analytics, Patient Access, Billing, and other teams
- Achieve referral growth, new client visits, partnership expansion, account reactivation, dashboard adoption, Salesforce accuracy, and Care Partnerships goals
Requirements
What you’ll need- 2–5 years of experience in business development, healthcare outreach, sales, account management, provider relations, or a related field
- Strong communication, relationship-building, and problem-solving skills
- Confidence with outbound outreach and developing new relationships
- Ability to manage multiple accounts and prioritize opportunities independently
- Comfort using data and performance metrics to drive decisions
- CRM experience; Salesforce strongly preferred
- Strong ownership, organization, and follow-through
- Ability to thrive in a fast-paced, growth-oriented environment
- Applicants must be legally authorized to work in the United States at the time of hire
- This position is not eligible for employment visa sponsorship, either now or in the future
- Bachelor’s degree in Business, Healthcare, Marketing, Communications, or a related field preferred
Benefits
Comp & perks- Healthcare, Dental, Vision, and life insurance benefits
- 401K with 3% employer match
- Paid time off and paid holidays
- Additional coverage options, including Short Term Disability, Long Term Disability, and Group Accident Insurance
- Professional development & advancement opportunities
- An amazing team culture