Care Partnerships Associate

Thriveworks

. Manage a portfolio of healthcare partners and referral sources to increase referrals and new client visits .

Posted 10/12/2026full-timeRemote • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing healthcare partnerships and referral sources, utilizing CRM tools like Salesforce to drive business development and enhance referral processes. Strong relationship-building and communication skills are essential for navigating complex healthcare environments and fostering collaboration across multiple teams.

Highest-signal resume keywords

Business DevelopmentHealthcare OutreachSalesforce ExperienceRelationship BuildingData-Driven Decision Making

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementReferral ManagementPerformance Metrics AnalysisStrategic PlanningMarket Research

Soft Skills

Strong CommunicationProblem-SolvingOrganizationFollow-ThroughConfidence in Outreach

Tools & Technologies

CRMPatient Referral DashboardSalesforce

Industry Keywords

Healthcare PartnershipsReferral SourcesPhysician RelationsPatient AccessHealthcare Organizations

About the role

Key responsibilities & impact

Manage a portfolio of healthcare partners and referral sources to increase referrals and new client visits
Develop strategies to grow existing partnerships and build new referral relationships
Identify high-potential providers, practices, specialties, and healthcare organizations within assigned markets
Use referral and account data to prioritize outreach, identify opportunities, and re-engage declining or inactive partners
Develop relationships with physicians, APPs, practice managers, referral coordinators, care managers, social workers, and other healthcare stakeholders
Conduct proactive outreach through phone, email, virtual meetings, and in-person engagement when appropriate
Educate partners on Thriveworks services, referral pathways, availability, locations, specialties, and accepted insurance
Serve as a trusted point of contact across multiple levels of strategic accounts
Help partners navigate the Thriveworks referral process and remove barriers to patient access
Promote adoption of referral tools, including the Patient Referral Dashboard
Identify recurring partner needs and collaborate internally to improve the referral experience
Research healthcare markets and identify new partnership opportunities
Build relationships with health systems, physician groups, primary care, OB/GYN, specialty practices, urgent care, and other referral sources
Prioritize accounts based on referral potential, performance, and strategic value
Maintain accurate account and activity information in Salesforce
Use CRM, dashboards, and referral data to evaluate performance and prioritize opportunities
Maintain strong follow-through on partner commitments, meetings, and growth opportunities
Partner with Growth, Marketing, Clinical Operations, Analytics, Patient Access, Billing, and other teams to address partner needs and support growth
Connect partners with appropriate internal resources when issues fall outside the scope of Care Partnerships

Requirements

What you’ll need

2–5 years of experience in business development, healthcare outreach, sales, account management, provider relations, or a related field
Strong communication, relationship-building, and problem-solving skills
Confidence with outbound outreach and developing new relationships
Ability to manage multiple accounts and prioritize opportunities independently
Comfort using data and performance metrics to drive decisions
CRM experience; Salesforce strongly preferred
Strong ownership, organization, and follow-through
Ability to thrive in a fast-paced, growth-oriented environment
Bachelor’s degree in Business, Healthcare, Marketing, Communications, or a related field preferred
Applicants must be legally authorized to work in the United States at the time of hire
This position is not eligible for employment visa sponsorship, either now or in the future
Physical demands may include being sedentary for long periods of time
Entering text or data into a computer by means of a traditional keyboard is a requirement

Benefits

Comp & perks

An amazing team culture
Healthcare, Dental, Vision, and life insurance benefits
401K with 3% employer match
Paid time off and paid holidays
Additional coverage options, such as Short Term Disability, Long Term Disability, and Group Accident Insurance
Professional development & advancement opportunities