Manager, Partnerships – Network Development

Thriveworks

. Hire, onboard, coach, and manage Care Partnerships Associates .

Posted 10/22/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing Care Partnerships, driving referral growth, and building relationships within the healthcare sector. Proficient in utilizing CRM tools like Salesforce and leveraging data to enhance performance and decision-making.

Highest-signal resume keywords

Network DevelopmentBusiness DevelopmentHealthcare OutreachSalesforce ExperienceTeam Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Referral GrowthAccount ManagementData AnalysisPerformance MetricsMarket ResearchPortfolio ManagementOutbound OutreachCoachingCRM AccuracyHealthcare Market Familiarity

Soft Skills

Strong CommunicationRelationship BuildingProblem SolvingOrganizationFollow-Through

Tools & Technologies

SalesforceLookerPatient Referral DashboardDashboards

Industry Keywords

HealthcareProvider RelationsPhysician GroupsPrimary CareOB/GYNSpecialty PracticesReferral SourcesWest Coast Healthcare Markets

About the role

Key responsibilities & impact

Hire, onboard, coach, and manage Care Partnerships Associates
Run regular 1:1s, pipeline and account reviews, and outreach coaching; set clear goals and hold the team accountable
Own the West Coast territory plan and targets for new client visits, referral growth, and new and expanded partnerships
Assign and rebalance portfolios so high-potential accounts receive appropriate coverage
Guide market research and prioritization of health systems, physician groups, primary care, OB/GYN, specialty practices, and other referral sources
Ensure effective outbound outreach by phone, email, virtual meetings, and in-person engagement
Lead reactivation plans for declining or inactive partners and expand relationships across providers, offices, departments, and locations
Build and maintain relationships with health systems and practices; join high-value pursuits and escalate partner issues
Improve the referral experience, remove patient-access barriers, and support adoption of tools such as the Patient Referral Dashboard
Surface recurring partner needs and work with leadership and internal teams on solutions
Use Salesforce, Looker, dashboards, and referral data to evaluate performance, forecast results, and identify opportunities
Enforce CRM accuracy and follow-through on partner commitments
Collaborate with Account Operations, Sales Operations, Marketing, Product, Clinical Operations, Data & Analytics, Billing, and other teams
Share West Coast insights, refine playbooks and best practices, and contribute to Care Partnerships goals

Requirements

What you’ll need

5+ years of experience in network development, business development, healthcare outreach, sales, account management, provider relations, or a related field, with a record of driving referral or revenue growth
2+ years of experience managing or formally coaching team members
Strong communication, relationship-building, and problem-solving skills, including with physicians, practice managers, and health system leaders
Confidence with outbound outreach and developing new relationships, and the ability to coach others to do the same
Comfort using data and performance metrics to set priorities and make decisions
CRM experience; Salesforce strongly preferred
Strong ownership, organization, and follow-through
Ability to thrive in a fast-paced, growth-oriented environment
Bachelor's degree in Business, Healthcare, Marketing, Communications, or a related field preferred
Familiarity with West Coast healthcare markets is a plus
Occasional travel for partner meetings and team events
Applicants must be legally authorized to work in the United States at the time of hire
This position is not eligible for employment visa sponsorship, either now or in the future

Benefits

Comp & perks

Healthcare, Dental, Vision, and life insurance benefits
401K with 3% employer match
Paid time off and paid holidays
Additional coverage options, such as Short-Term Disability, Long-Term Disability, and Group Accident Insurance
Professional development & advancement opportunities
An amazing team culture