Software Account Representative

Thryv

. Grow and expand Thryv's SaaS clients in the local business market .

Posted 10/15/2026full-timeCleveland • Ohio • United StatesJuniorMid-Level💰 $93,700 - $103,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in SaaS sales, with a strong ability to build and manage a sales pipeline while effectively engaging prospects throughout the buyer’s journey. Proficient in utilizing sales strategies and collaborating with marketing and technology teams to enhance product offerings.

Highest-signal resume keywords

SaaS Sales ExperienceOutbound Sales Full Sales-CycleClient Relationship ManagementMS Office ProficiencyTime Management Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales Pipeline DevelopmentProspecting and QualifyingSales Quota AchievementProduct and Demo CertificationsOrder Entry Requirements

Soft Skills

Interpersonal CommunicationEmotional IntelligenceAdaptabilityOrganizational SkillsRelationship Building

Industry Keywords

Local Business MarketThryv Product SuiteRemote WorkSales StrategyBuyer’s Journey

About the role

Key responsibilities & impact

Grow and expand Thryv's SaaS clients in the local business market
Build a sales pipeline from the ground up through self-generated and company-initiated prospecting
Meet a predetermined sales quota
Prospect and qualify new business opportunities within an assigned territory
Identify local business owners who fit Thryv's platform
Secure new SaaS clients through networks, referrals, and company-initiated prospecting programs
Execute defined client and prospect engagement cadences and operational processes
Complete ongoing product and demo certifications, order entry requirements, and centralized intake forms
Participate in sales meetings, call calibrations, and training
Educate and guide prospects through the buyer’s journey
Partner with marketing and technology departments on sales strategy and product enhancements
Build and manage a book of business, including current Thryv clients
Conduct more than 50% of work outside the home office

Requirements

What you’ll need

3+ years of direct sales experience required, preferably in a SaaS role or company
2+ years’ experience in an outbound sales full sales-cycle role required
Industry knowledge and ability to thoroughly understand the Thryv product suite
Exceptional written and verbal interpersonal and communication skills
Strong emotional intelligence and adaptability
Ability to build relationships and manage expectations
Time-management and organizational skills; ability to manage competing priorities and schedules
Ability to work independently in a remote-first environment
Hi-Speed internet, acceptable office setting, and proper business attire
Strong technical skills and proficiency in MS Office
Ability to learn new programs and systems
Valid driver's license and personal transportation required
Must live local to Cleveland, OH, within a 1-hour commute

Benefits

Comp & perks

World-class training
Support from an established company with a 125+ year legacy
Remote-first/work-from-anywhere company culture
Equal access to opportunities and resources
Employee development and advancement opportunities