Software Account Representative

Thryv

. Grow and expand Thryv's SaaS clients in the local business market .

Posted 11/9/2026full-timeHickory • North Carolina • United StatesMid-LevelSenior💰 $96,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in SaaS sales with a proven track record of building and managing a sales pipeline, securing new clients, and executing effective sales strategies. Strong interpersonal communication and organizational skills are essential for guiding prospects through the buyer's journey and managing competing priorities.

Highest-signal resume keywords

SaaS Sales ExperienceOutbound Sales Full CycleSales PresentationsMS Office ProficiencyTime Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Quota AchievementClient Engagement ProcessesProduct CertificationsOrder Entry RequirementsSales Pipeline DevelopmentProspecting TechniquesSales Strategy ExecutionBuyer’s Journey EducationNetworking SkillsReferral Generation

Soft Skills

Exceptional Communication SkillsEmotional IntelligenceAdaptabilityRelationship BuildingOrganizational Skills

Industry Keywords

Local Business MarketSaaS ClientsSales MeetingsRemote WorkPersonal TransportationHickory, NC

About the role

Key responsibilities & impact

Grow and expand Thryv's SaaS clients in the local business market
Build a personal sales pipeline through self-generated and company-initiated prospecting
Meet a predetermined sales quota
Prospect and qualify new business opportunities within an assigned territory
Identify local business owners who fit Thryv's platform
Secure new SaaS clients through networking, referrals, and company prospecting programs
Execute operational processes including client and prospect engagement cadences, product and demo certifications, order entry requirements, and centralized intake forms
Participate in sales meetings, call calibrations, and training
Help grow local business market share and build a book of business
Educate and guide prospects through the buyer's journey
Partner with marketing and technology departments to execute sales strategy and support product enhancements and releases
Conduct more than 50% of work outside the home office

Requirements

What you’ll need

3+ years of direct sales experience required, preferably in a SaaS role or company
2+ years’ experience in an outbound sales full sales cycle role required
Associate's degree (or international equivalent) or 2 years of equivalent experience in lieu of a degree required
Industry knowledge and ability to gain a thorough understanding of the Thryv product suite
Exceptional written and verbal interpersonal and communication skills
Strong emotional intelligence and adaptability
Ability to build relationships and manage expectations
Time management and organizational skills with ability to manage competing priorities
Ability to work independently in a remote-first environment
Ability to conduct sales presentations while following established processes and procedures
Strong technical skills and proficiency in MS Office
Ability to learn new programs and systems
Comfortable working remotely with high-speed internet, acceptable office setting, and proper business attire
Valid driver's license and personal transportation required
Must live local to Hickory, NC, within a 1-hour commute

Benefits

Comp & perks

On-target earnings of $96,800 per year in pay area 1 (US National Average)
World-class training
Support from a four-time winner of The Top 60 Companies to Sell For company
Remote-first/work-from-anywhere company environment
Equal employment opportunities and employee development and advancement opportunities