Director, Sales Operations

Thumbtack

. Drive Thumbtack’s sales strategy to grow revenue in partnership with Sales leadership .

Posted 11/10/2026full-timeRemote • United States, Canada, PhilippinesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and executing sales strategies that drive revenue growth, with a strong focus on data analysis and team leadership. Proven ability to build sales motions and manage operations effectively across diverse teams.

Highest-signal resume keywords

Sales Strategy DevelopmentRevenue Growth EvidenceData AnalysisTeam LeadershipSales Operations Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales StrategyRevenue GrowthData AnalysisSales OperationsAccount ManagementLead RoutingSales ToolsSales Motion DevelopmentPerformance ManagementAnalytical Problem Solving

Soft Skills

Clear CommunicationSound JudgmentCuriosityUrgencyDirect Feedback

Industry Keywords

High-Volume SalesSmall BusinessesManagement ConsultingStakeholder EngagementSales Technology

About the role

Key responsibilities & impact

Drive Thumbtack’s sales strategy to grow revenue in partnership with Sales leadership
Build and scale outbound acquisition and existing account expansion approaches
Analyze data and work with sales representatives and local service professionals to identify opportunities to maximize sales and pro lifetime value
Turn findings into changes that improve conversion and account growth
Use AI to improve prospecting, selling, and account management workflows
Measure adoption and impact on revenue and productivity
Align priorities and ownership with Product, Marketing, Data Science, and sales technology partners
Resolve dependencies that delay execution
Maintain core sales operations including lead routing, account management workflows, and sales tools
Develop managers, assign ownership, and make hiring and performance decisions
Lead analysts and managers across North America and the Philippines
Report to the Vice President of Commercial Operations

Requirements

What you’ll need

Experience developing and executing sales or commercial strategy with clear evidence of revenue growth
High-volume sales to small businesses is especially relevant
Management consulting experience is a plus
Analytical depth to investigate problems, question metric definitions, check underlying data, and test diagnoses
Experience building a new sales motion, team, or operating capability from an unclear starting point and driving adoption
Experience leading managers and developing people
Ability to set clear expectations, give direct feedback, and make difficult decisions
Clear communication and sound judgment with partners
Ability to challenge senior stakeholder assumptions with data and evidence
Curiosity and urgency; ability to learn unfamiliar areas quickly, try different approaches, make decisions with imperfect information, and adjust
Must be able to work from an eligible location in the United States, Ontario or the Philippines
Work authorization or visa sponsorship status must be addressed in the application

Benefits

Comp & perks

Variable pay may be included in total cash compensation
Equal opportunity workplace
Reasonable accommodation for individuals with disabilities
Remote work arrangement