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Thumbtack

IT Systems Engineer II

Thumbtack

. Act as a primary systems administrator for Okta, Google Workspace, Atlassian, Slack, Claude, GitHub, and other key tools .

Posted 10/2/2026full-timeRemote • United States, Canada, PhilippinesMid-LevelSenior💰 $123,300 - $159,500 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in systems administration for key tools such as Okta, Google Workspace, and Atlassian, with a strong focus on automation and compliance. Proven ability to manage infrastructure as code and troubleshoot complex technical issues in a distributed enterprise environment.

Highest-signal resume keywords
Okta AdministrationInfrastructure As CodeAutomation BuildingIdentity And Access ManagementSecurity Compliance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Systems AdministrationTerraformPythonShell ScriptingSAMLSCIMLDAPOAuth2.0Okta WorkflowsJira Automations
Soft Skills
Problem SolvingCollaborationEscalation ManagementDocumentation
Tools & Technologies
Google WorkspaceAtlassianSlackClaudeGitHub
Industry Keywords
IT Systems EngineeringSecurity StandardsCompliance MethodologiesIncident ManagementOn-Call Rotation

Tech Stack

Tools & technologies
PythonTerraform

About the role

Key responsibilities & impact
  • Act as a primary systems administrator for Okta, Google Workspace, Atlassian, Slack, Claude, GitHub, and other key tools
  • Implement and maintain integrations with other platforms and tools
  • Serve as an escalation point for the IT Support team
  • Troubleshoot complex technical problems and document processes
  • Triage and handle inbound IT Infrastructure requests from the business
  • Scope requirements for SSO and other integrations
  • Configure SaaS tools and use automation to improve inefficient business processes
  • Collaborate with cross-functional teams to improve efficiency through systems design, automation, and AI tools
  • Manage data, security, and legal governance processes
  • Maintain compliance with security standards including least-privilege access, patching, two-factor authentication, and VPN
  • Monitor system health and troubleshoot and resolve advanced issues
  • Participate in on-call rotation for critical components and changes, including change and incident management
  • Drive and contribute to technology projects focused on delivering business value
  • Own infrastructure systems end-to-end from intake and implementation through ongoing operations and continuous improvement

Requirements

What you’ll need
  • 5+ years of IT systems engineering experience in a distributed, enterprise IT environment
  • Proven experience administering Okta, Google Workspace, Atlassian, GitHub, Claude, and Slack
  • Experience managing infrastructure as code using Terraform or GitOps
  • AI-first mentality; experience enabling tools such as Claude and ChatGPT for colleagues
  • Proficiency building automations with Okta Workflows, Jira Automations, and Slack Workflows
  • Working knowledge of identity and access management systems, services, and protocols including SAML, SCIM, LDAP, OAuth2.0/OIDC
  • Some proficiency in scripting languages, including Python and Shell
  • Understanding of security and compliance methodologies and practices
  • Experience with security incident response processes and tools
  • Ability to work from an eligible United States, Ontario or British Columbia location, or the Philippines
  • Ability to participate in an on-call rotation for critical components and changes

Benefits

Comp & perks
  • Remote work
  • Reasonable accommodation for individuals with disabilities
  • Equal employment opportunity protections
  • Consideration of qualified applicants with arrest and conviction records consistent with applicable law