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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in platform architecture, configuration as code, and endpoint security within cloud-native environments. Proficient in managing enterprise-scale IT platforms and ensuring compliance with industry standards.
Highest-signal resume keywords
Configuration As Code (CaC)Google Workspace AdministrationNetskope Platform DesignScripting in Python, Bash, PowerShellIdentity and Access Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Configuration As CodeScripting in PythonScripting in BashScripting in PowerShellGoogle Workspace AdministrationNetskope AdministrationJamf Pro ManagementMicrosoft Intune ManagementREST APIsEndpoint Security
Soft Skills
Clear CommunicationMentoringCollaboration
Tools & Technologies
Google WorkspaceNetskopeJamf ProMicrosoft IntuneTerraformGitCI/CDAPIsConfluenceGAM/GAMADV-XTD3
Certifications & Qualifications
ISO 27001SOC 2
Industry Keywords
SaaSCloud-NativeEDR IntegrationsVulnerability RemediationDevice ComplianceZero Trust Network Access (ZTNA)Data Loss Prevention (DLP)FCADORATechnical Debt
Tech Stack
Tools & technologiesCloudJamfPythonTerraform
About the role
Key responsibilities & impact- Serve as the technical SME for Tide's core IT platforms
- Own platform architecture, configuration and health
- Make key design decisions and keep platforms secure, governed and documented
- Manage Google Workspace, Netskope, Jamf Pro, Microsoft Intune and Atlassian platforms
- Establish configuration as code using Terraform, Git and CI/CD, and script remaining tasks
- Own endpoint security and compliance controls, including EDR integrations, patching, vulnerability remediation, encryption, device compliance and security baselines
- Build monitoring, reporting and operational health metrics using APIs and automation
- Own Workplace Technology design and architecture, standards, technical debt, vendor evaluation, proofs of concept, migrations and lifecycle planning
- Act as L3 escalation for complex incidents and perform root-cause analysis
- Support ISO 27001, SOC 2, FCA and DORA audit and compliance work
- Mentor engineers and service desk colleagues and maintain runbooks and Confluence documentation
Requirements
What you’ll need- Extensive experience with CaC (Configuration as Code) on SaaS platforms
- Confident scripting in Python, Bash and PowerShell, and comfort working with REST APIs
- 7+ years in IT or workplace engineering, including at least 3 years at senior level in a cloud-native, SaaS-first organisation of 1,000+ users
- Deep hands-on Google Workspace administration at enterprise scale, including automation with GAM/GAMADV-XTD3, the Admin SDK APIs or Apps Script
- Production experience designing and running Netskope or a comparable SSE/SASE platform (Zscaler, Prisma Access, Cloudflare One), including ZTNA and DLP
- Strong experience with both Jamf Pro and Microsoft Intune, running a mixed Mac and Windows fleet end to end
- Solid grasp of identity and access: SAML, OIDC, SCIM, MFA, conditional access and device trust
- Clear, confident communication with engineers, stakeholders and non-technical users alike
Benefits
Comp & perks- 25 days paid annual leave
- 3 paid days off for volunteering or L&D activities
- Extended maternity and paternity leave covered by the company
- Personal L&D budget in the amount of 500 EUR per year
- Additional health & dental insurance
- Mental wellbeing platform
- Fully covered Multisports card
- Food vouchers
- Snacks, light food, drinks in the office
- WFH equipment allowance
- Flexible working from home
- Sabbatical Leave
- Share options