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Network Operations Transport Professional – O&M Consultant
TIM Brasil. Perform specialized maintenance and operations for mobile network and primary fixed-network systems .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in mobile and fixed-network systems maintenance, with a strong focus on troubleshooting, incident management, and technical training. Proficient in network design, data protocols, and OSS tools, ensuring effective support and continuous improvement across transport networks.
Highest-signal resume keywords
Network Design And ArchitectureData Protocols And TechnologiesLinux And Windows KnowledgeIncident ManagementIndustry Certifications
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Transport Protection ProtocolsRouting ProtocolsResilience ProtocolsOptical Fiber KnowledgeTesting InstrumentsTCP/IPVoIPBGPOSPFMPLS
Soft Skills
Technical TrainingCollaborationProblem Solving
Tools & Technologies
OSS ToolsMetro Full IP MPLS NetworksUBBWi-FiRoutersSwitches
Certifications & Qualifications
Industry Certifications
Industry Keywords
2G Mobile Networks3G Mobile Networks4G Mobile NetworksVASContinuous Improvement
Tech Stack
Tools & technologiesLinuxTCP/IPVoIP
About the role
Key responsibilities & impact- Perform specialized maintenance and operations for mobile network and primary fixed-network systems
- Provide Level 2 and Level 3 support for corrective maintenance processes across TIM’s transport network
- Support the technical development of Level 1 monitoring and incident-handling teams
- Participate in monitoring and troubleshooting automation initiatives
- Diagnose and resolve simple and complex failures involving transport protection, routing, and resilience protocols
- Liaise with Level 3 Support, Engineering, OSS teams, and vendors as needed
- Perform interventions across access, aggregation, distribution, and core layers, as well as on routers, switches, UBB, Wi-Fi, and Metro Full IP MPLS networks
- Participate in projects, process improvements, tool development, and the acceptance testing of new solutions
- Prepare incident reports, analyses, and inputs for Solution Management
- Train Level 1 and Level 2 teams and align technical knowledge across the area
Requirements
What you’ll need- Bachelor’s degree completed
- Knowledge of software, hardware, Linux, and Windows
- Knowledge of network design and architecture
- Knowledge of optical fiber, reference levels, and testing instruments
- Experience with continuous improvement
- Experience with data protocols and technologies, including TCP/IP, VoIP, BGP, OSPF, MPLS, EAPS, xSTP, Metro Ethernet, and UBB
- Knowledge of the OSS tools used by the company is preferred
- Knowledge of 2G, 3G, and 4G mobile networks and VAS is preferred
- Industry certifications are preferred
Benefits
Comp & perks- Flexible Benefits Program
- Medical and dental insurance
- Prescription drug benefit
- Wellhub (formerly Gympass)
- Meal and/or food allowance
- Financial Wellness Program
- Private pension plan
- Company mobile phone with unlimited data and voice allowance
- Agreements and partnerships with more than 3,000 companies and institutions, including discounts on electricity and broadband internet bills
- Online English course that can be extended to one family member or friend
- Internal training and professional development programs
- Profit-sharing program
- My First Benefit – allowance for children up to 2 years old
- Daycare reimbursement (for parents)
- Flexible work arrangements and working hours
- Happy Day – a day off during your birthday month
- Extended leave for maternity, paternity, marriage, and adoption
- Transportation allowance
- Hybrid work model: 3 days in the office and 2 days remotely