Bilingual Enrollment Specialist

TimeDoc Health

. Make outbound calls to eligible patients .

Posted 10/13/2026contractRemote • United StatesMid-LevelSenior💰 $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient outreach and enrollment processes, with a strong focus on delivering exceptional customer service and maintaining compliance. Proficient in managing multiple computer systems and applications while effectively communicating with patients.

Highest-signal resume keywords

Bilingual Spanish/EnglishOutbound Calling ExperienceCustomer Service SkillsOrganizational SkillsHealthcare Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Patient EnrollmentEligibility AssessmentDocumentation SkillsSales ExperienceAttention to Detail

Soft Skills

Verbal CommunicationActive ListeningIndependent Work

Tools & Technologies

Computer ApplicationsHigh-Speed InternetIntel Core i5 Processor

Industry Keywords

CCMRPMBHIAPCMPatient Outreach

About the role

Key responsibilities & impact

Make outbound calls to eligible patients
Educate patients about CCM, RPM, BHI, and APCM care management programs
Complete eligibility assessments and patient enrollments
Accurately document patient interactions
Meet daily, weekly, and monthly enrollment goals
Deliver exceptional customer service while maintaining legal and ethical compliance

Requirements

What you’ll need

Spanish/English bilingual speaking is required
Current need to consistently work 30–40 hours per week
Availability for live client support during specified peak hours
Experience in outbound calling, customer service, sales, patient outreach, or healthcare preferred
Excellent verbal communication and active listening skills
Strong organizational skills and attention to detail
Ability to work independently in a remote environment
Comfortable navigating multiple computer systems while speaking with patients
Healthcare experience preferred but not required
Dedicated, quiet, professional workspace
Reliable high-speed internet connection
Personal laptop or desktop computer; no tablets or Chromebooks
Computer no more than 2–3 years old with at least an Intel Core i5 processor or equivalent
Comfortable using multiple computer applications while speaking with patients

Benefits

Comp & perks

Paid bi-weekly
Training provided during the first week
Fully remote work
Flexible contractor scheduling, with availability submitted monthly
$15.00 for each successful patient enrollment