TimeDoc Health

Care Coordinator

• Conduct monthly Chronic Care Management phone calls with the assigned practice
• Make 30–50 outbound calls per day
• Complete required patient interactions to meet CCM service goals
• Educate patients on chronic conditions and care plans
• Coordinate care with provider offices, pharmacies, and community resources
• Identify gaps in care and social determinants of health
• Create and update personalized care plans in the EMR
• Accurately document all patient interactions
• Maintain HIPAA compliance and patient confidentiality
• Work a fixed schedule Monday–Saturday, 9:30 AM–6:00 PM in the supported time zone
• Spend 7–8 hours per day on the phone while meeting monitored productivity and quality metrics

• Conduct monthly CCM phone calls with the assigned practice
• Complete required patient interactions to meet CCM service goals
• Educate patients on chronic conditions and care plans
• Coordinate care with provider offices, pharmacies, and community resources
• Identify gaps in care and social determinants of health
• Create and update personalized care plans in the EMR
• Accurately document all patient interactions
• Maintain HIPAA compliance and patient confidentiality
• Spend most of the workday on the phone speaking with patients, coordinating care, and documenting interactions
• Meet daily productivity metrics in a structured remote environment

Part-Time Care Coordinator

Bilingual

• Conduct monthly CCM phone calls with the assigned practice
• Make 30–50 outbound calls per day
• Complete required patient interactions to meet CCM service goals
• Educate patients on chronic conditions and care plans
• Coordinate care with provider offices, pharmacies, and community resources
• Identify gaps in care and social determinants of health
• Create and update personalized care plans in the EMR
• Accurately document all patient interactions
• Maintain HIPAA compliance and patient confidentiality
• Spend 7–8 hours per day on the phone
• Work a fixed full-time schedule of 40 hours per week, Monday–Saturday, 9:30 AM–6:00 PM in the supported time zone
• Meet monitored productivity and quality metrics

Bilingual Care Coordinator – Full-Time

• Conduct monthly CCM phone calls with the assigned practice
• Make 30–50 outbound calls per day
• Complete required patient interactions to meet CCM service goals
• Educate patients on chronic conditions and care plans
• Coordinate care with provider offices, pharmacies, and community resources
• Identify gaps in care and social determinants of health
• Create and update personalized care plans in the EMR
• Accurately document all patient interactions
• Maintain HIPAA compliance and patient confidentiality
• Work a fixed schedule Monday–Saturday, 10:00 AM–6:30 PM in the supported time zone
• Spend 7–8 hours per day on the phone while meeting monitored productivity and quality metrics

• Conduct monthly CCM phone calls with the assigned practice
• Make 30–50 outbound calls per day
• Complete required patient interactions to meet CCM service goals
• Educate patients on chronic conditions and care plans
• Coordinate care with provider offices, pharmacies, and community resources
• Identify gaps in care and social determinants of health
• Create and update personalized care plans in the EMR
• Accurately document all patient interactions
• Maintain HIPAA compliance and patient confidentiality
• Work a fixed schedule Monday–Saturday, 10:00 AM–6:30 PM in the supported time zone
• Spend 7–8 hours per day on the phone
• Meet monitored productivity and quality metrics

Bilingual Care Coordinator, Full-Time

• Conduct monthly CCM phone calls with the assigned practice
• Complete required patient interactions to meet CCM service goals
• Educate patients on chronic conditions and care plans
• Coordinate care with provider offices, pharmacies, and community resources
• Identify gaps in care and social determinants of health
• Create and update personalized care plans in the EMR
• Accurately document all patient interactions
• Maintain HIPAA compliance and patient confidentiality

Growth Marketing

• Identify and prioritize key strategic accounts within healthcare, focused on large provider organizations and health systems
• Proactively source and cultivate new business opportunities to expand TimeDoc's market presence
• Build relationships with senior decision makers, including CEOs, CFOs, COOs, CMOs, physician owners, and VPs of Population Health
• Uncover client needs across Advanced Primary Care Management, Chronic Care Management, Remote Patient Monitoring, and Population Health Management
• Craft and deliver compelling, solution-oriented presentations connecting TimeDoc's capabilities to organizational goals
• Lead the full sales process, including discovery, executive alignment, proposal development, and contract negotiation
• Maintain a disciplined and accurately forecasted pipeline
• Negotiate contract terms and FFS and value-based pricing to close strategic deals of $1M+ ARR per deal
• Maintain accurate, up-to-date records in Salesforce for all leads, opportunities, and interactions
• Partner with sales support, product, legal, and finance to build customized proposals
• Contribute to the evolution of sales playbooks, messaging, and repeatable processes
• Report to the Chief Commercial Officer

Enterprise Growth Director

Enrollment Specialist

• Make outbound calls to eligible patients
• Educate patients on the benefits of CCM, RPM, BHI, and APCM programs
• Complete eligibility assessments and patient enrollments
• Accurately document patient interactions
• Meet daily, weekly, and monthly enrollment goals
• Deliver exceptional customer service while maintaining compliance with all legal and ethical standards
• Submit availability for the upcoming two months by the 15th of each month
• Attend first-week training Monday–Friday, 8:00 AM–4:30 PM CST or 9:00 AM–5:30 PM EST

Care Coordinator

Part-Time Care Coordinator

Bilingual Care Coordinator – Full-Time

Care Coordinator

Bilingual Care Coordinator, Full-Time

Part-Time Care Coordinator

Enterprise Growth Director

Enrollment Specialist – Contractor, Incentive