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Timpte, Inc.

IT Operations Manager

Timpte, Inc.

. Lead daily IT operations and support across company locations .

Posted 10/24/2026full-timeDavid City • Nebraska • United StatesMid-LevelSenior💰 $150,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in IT operations management, including leadership of technical teams, project execution, and cybersecurity practices. Proficient in overseeing infrastructure performance and coordinating technology deployments across multiple sites.

Highest-signal resume keywords
IT Operations ManagementCybersecurity PracticesMicrosoft 365Windows ServerActive Directory/Entra ID

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
IT InfrastructureTechnical SupportProject ManagementIncident ResponseTroubleshootingScripting/AutomationNetwork ManagementVirtualization TechnologiesCloud TechnologiesBusiness Continuity Controls
Soft Skills
LeadershipEffective CommunicationPrioritizationFlexibilityIndependence
Tools & Technologies
ERP SystemsService Management ToolsVendor Support SystemsMonitoring ToolsBackup Solutions
Certifications & Qualifications
Technical CertificationsManagement Certifications
Industry Keywords
Manufacturing SystemsMulti-Site OperationsIT Service ManagementCybersecurityDisaster Recovery

Tech Stack

Tools & technologies
CloudCyber SecurityERPITSM

About the role

Key responsibilities & impact
  • Lead daily IT operations and support across company locations
  • Manage ticket triage, assignments, escalations, service levels, and user communication
  • Supervise and develop assigned IT staff, including workload prioritization, coverage coordination, delegation, feedback, training, and onboarding
  • Own tactical execution of IT projects, maintenance, and cybersecurity priorities
  • Track project owners, schedules, dependencies, risks, and results; report progress to IT leadership
  • Oversee networks, servers, storage, virtualization, cloud, endpoints, wireless, and telecommunications
  • Monitor infrastructure performance, capacity, and availability
  • Lead technical escalations and incident response, including troubleshooting, stakeholder updates, root-cause analysis, and corrective action
  • Execute cybersecurity and business continuity controls, including access, patching, hardening, vulnerability remediation, endpoint protection, backup testing, and disaster recovery
  • Coordinate technology deployments, upgrades, equipment lifecycle, vendor support, and technical readiness for ERP and manufacturing systems
  • Maintain network diagrams, configurations, runbooks, knowledge articles, and change practices
  • Use service metrics and recurring issues to drive continuous improvement
  • Perform other duties as assigned, travel between facilities, and support critical after-hours needs

Requirements

What you’ll need
  • Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent education and relevant experience
  • Five or more years of IT operations, infrastructure, or technical support experience
  • Demonstrated supervision or leadership of technical personnel
  • Strong knowledge of Microsoft 365, Windows Server, Active Directory/Entra ID, networking, endpoints, cloud and virtualization technologies, and cybersecurity practices
  • Ability to prioritize support and project work, manage incidents and escalations, coordinate cybersecurity and recovery activities, and communicate effectively with stakeholders
  • Experience with multi-site operations and IT service management
  • Manufacturing systems, ERP support, scripting/automation, and relevant technical or management certifications preferred
  • Willingness to travel between facilities and support critical after-hours needs as required
  • Ability to work independently, learn quickly, take responsibility, and remain flexible across assignments

Benefits

Comp & perks
  • Monthly bonus
  • Medical, dental, and vision plans
  • 401K with company match
  • Annual golf membership
  • Paid holidays
  • Paid time off
  • Employee tuition reimbursement
  • Company celebrations, including picnics and holiday celebrations with gifts