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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in IT systems engineering, focusing on the administration and improvement of enterprise platforms, automated workflows, and security measures. Capable of leading technical projects while balancing business needs and compliance requirements.
Highest-signal resume keywords
IT Systems EngineeringEnterprise Platform AdministrationAutomated Workflow DevelopmentTroubleshooting and Root Cause AnalysisProject Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Google WorkspaceSlackJiraAWSAPIsScriptingAutomation PlatformsData SecurityChange ManagementTechnical Project Delivery
Soft Skills
Clear CommunicationSound JudgmentProblem SolvingPrioritization
Tools & Technologies
Identity ProvidersEndpoint Management SystemsGCPMicrosoft 365Tines
Industry Keywords
CMMCFedRAMPRegulated EnvironmentsCompliance DocumentationSecure Enterprise AI Adoption
Tech Stack
Tools & technologiesAWSGoogle Cloud Platform
About the role
Key responsibilities & impact- Design, build, and improve internal systems supporting Tines's growing business
- Own administration and improvement of enterprise platforms including Google Workspace, Slack, Jira, AWS, and other core IT systems
- Review configurations, access, and capabilities to improve security and usability
- Design, build, test, document, and maintain automated workflows and integrations
- Reduce manual work and enable reliable employee self-service
- Investigate complex escalations with IT Operations, identify root causes, and replace recurring issues with scalable technical or process improvements
- Lead systems engineering projects from requirements gathering through rollout, monitoring, and operational handoff
- Balance business needs, security, reliability, and maintenance effort
- Work with Security, Internal Automation, business stakeholders, and vendors to support secure enterprise technology use and internal building in Tines
- Contribute to systems, processes, and documentation supporting future Federal environment requirements
- Report to the Boston-based IT Manager
Requirements
What you’ll need- Eight or more years of relevant IT systems engineering experience, or equivalent experience demonstrating senior-level technical ownership
- Strong hands-on administration and engineering experience across multiple enterprise platforms, such as Google Workspace, Microsoft 365, Slack, Jira, AWS, identity providers, or endpoint management systems
- Experience personally building and maintaining automated workflows, integrations, or self-service solutions, using APIs, scripting, or automation platforms
- Strong troubleshooting skills, including using logs and command-line tools to investigate complex issues, identify root causes, and implement durable improvements
- Sound judgment around access controls, data security, testing, change management, and rollback, with an understanding of build-versus-buy trade-offs and ongoing maintenance
- Experience independently delivering technical projects, managing competing priorities, and communicating clearly with engineers, operational teams, and business stakeholders
- Must be authorized to work for any employer in the U.S.; employment visa sponsorship is unavailable
- Experience with Tines, GCP, regulated environments, CMMC, FedRAMP, Microsoft 365 GCC High, secure enterprise AI adoption, or compliance documentation is helpful but not required
Benefits
Comp & perks- Equity
- Opportunity to use Tines to improve how Tines itself works
- Meaningful ownership and room to grow
- Equal employment opportunities
