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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in accounts receivable management, including collections, reconciliations, and customer support. Proficient in utilizing ERP systems and Microsoft Office to streamline financial processes and enhance communication with customers.
Highest-signal resume keywords
Accounts Receivable ManagementActive Collections ExperienceBasic Accounting KnowledgeProtheus ERP KnowledgeCustomer Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ReconciliationDiscrepancy InvestigationCollection NegotiationDocument MonitoringPayment File Management
Soft Skills
CommunicationProblem-SolvingNegotiation
Tools & Technologies
Protheus ERPMicrosoft OfficeIntegrated Systems
Industry Keywords
Food Industry ExperienceDelinquent Customer ReviewDebit Note Monitoring
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Access the customer portal and download payment files
- Reconcile accounts receivable with bank deposits, customer portal files, CNAB files, and ERP information
- Investigate discrepancies and clear outstanding receivables
- Conduct collections and negotiate with delinquent customers
- Monitor collection activities handled by third-party companies and/or the legal department
- Gather and send the documents required to ensure the receipt of outstanding amounts
- Monitor the receipt of debit notes from carriers in cases of claims or damaged goods
- Provide customer support regarding accounts receivable
- Review delinquent customers through daily reports for monitoring and email collection activities
- Send collection emails to customers with outstanding invoices, copying the responsible manager
- Monitor the documents required for submission to the notary's office and/or legal department
- Monitor emails regarding payment extensions, customer credit, and related matters
Requirements
What you’ll need- A completed bachelor's degree in Business Administration, Economics, Accounting, or a related field is preferred
- Experience in active collections is preferred
- Experience in the food industry is a plus
- Basic accounting knowledge
- Knowledge of integrated systems
- Knowledge of Protheus ERP is preferred
- Intermediate proficiency in Microsoft Office
- Easy access to the Vila Olímpia area of São Paulo, SP
Benefits
Comp & perks- Food and/or meal allowance
- Medical and dental insurance
- Viva+ Program
- Telemedicine
- Wellhub
- Wellz psychological support platform
- Life insurance
- Transportation allowance
- Birthday day off
- Tirolez University, offering courses and training
- Partnerships and discounts with institutions throughout Brazil