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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product design with a focus on user research, interaction design, and usability testing, particularly within complex SaaS applications. Proven ability to lead design processes from discovery to delivery while collaborating effectively with cross-functional teams.
Highest-signal resume keywords
Product Design ExperienceStrong Figma SkillsUser Research PlanningDesign Collaboration with EngineersExperience in Church Management Software
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
User ResearchJourney MappingWireframingInteractive PrototypingUsability TestingVisual DesignDesign QADesign CritiquesPrototyping with AI ToolsSaaS Application Design
Soft Skills
MentoringUser AdvocacyCollaborationCommunicationProblem-Solving
Tools & Technologies
FigmaMixpanelAmplitudeFullStoryPendo
Industry Keywords
Church Management SoftwareFintech ToolsNonprofit SoftwareMulti-Role Administrative Platforms
About the role
Key responsibilities & impact- Lead design from research through launch, turning complex church workflows into clear, connected experiences
- Own design work end-to-end from discovery through delivery, including user research, journey mapping, user flows, wireframes, interactive prototypes, and production-ready UI
- Design seamless, connected experiences across giving, church management, messaging, and web tools
- Partner with product managers and engineers to understand problems, explore solutions, and make thoughtful tradeoffs
- Work with the Head of Design to prioritize work across related product areas
- Lead research planning, customer interviews, and usability testing in partnership with CX
- Synthesize and share research findings to guide product priorities and improve shipped experiences
- Deconstruct and simplify complex, multi-step workflows for church staff and members
- Apply and evolve shared components and UX patterns across web and mobile
- Use AI tools and rapid prototyping to explore ideas, test assumptions, and improve design workflows
- Champion user advocacy while aligning design solutions with strategic business outcomes and technical architecture
- Lead design critiques, share work early, and mentor other designers
- Report to the Head of Design
Requirements
What you’ll need- 5+ years of product design experience, including complex SaaS applications with multiple user roles and workflows
- Portfolio showing strong visual and interaction design, role in key decisions, and how research informed shipped product work
- Strong Figma skills, including reusable components, interactive prototypes, and shared design libraries
- Experience using AI tools to explore ideas, build prototypes, or improve design workflows
- Proven experience planning, executing, and synthesizing qualitative user research and usability testing to directly influence product roadmaps
- Experience collaborating with engineers to review builds, conduct design QA, and launch web and mobile products
- Experience presenting design decisions and tradeoffs to senior leaders and cross-functional partners
- Experience prioritizing design work across multiple related product areas
- Stable work environment with designated workspace and access to high-speed internet
- US-based and legally able to work full time in the US
- Direct experience designing church management software, giving/fintech tools, nonprofit software, or multi-role administrative platforms preferred
- Familiarity with product analytics and behavioral data platforms such as Mixpanel, Amplitude, FullStory, or Pendo preferred
- Prior experience acting as a design lead, mentor, or player-coach preferred
Benefits
Comp & perks- Health insurance
- Dental insurance
- Vision insurance for your family
- 401K
- Paid time off
- Sick leave
- Parental leave
- Fully remote work arrangement
- Travel sometimes required 1–2 times per year