Tithe.ly

Product Manager

• Build understanding of the financial services landscape relevant to churches, including Accounting, Payroll, Spend management, and other financial products and services
• Identify and evaluate opportunities to solve meaningful financial problems for churches using customer insights, market research, and business data
• Lead product discovery and problem definition, including problem statements, opportunity sizing, and build-vs-buy or partnership recommendations
• Translate approved opportunities into product strategy, prioritized roadmap, and well-scoped Jira Epics
• Lead products and significant product capabilities from 0-to-1 through development, launch, and iteration
• Define success metrics and KPIs for new products and initiatives
• Partner with Engineering, Sales, CX, Finance, Legal, and other cross-functional teams
• Communicate product strategy, priorities, tradeoffs, and progress to stakeholders and senior leadership
• Monitor developments in financial services, technology, and church needs
• First-year outcomes include recommending where to build, buy, or partner; launching at least one new financial product, integration, or significant capability; establishing KPIs; and demonstrating measurable business outcomes
• Reports to the Director of Product

Senior Product Manager – Financial Stewardship

• Define and execute the product growth vision, strategy, and roadmap, focusing on acquisition, activation, retention, monetization, and revenue growth
• Own the growth lifecycle from acquisition through activation, engagement, retention, and monetization, identifying opportunities to improve customer lifetime value
• Use market research, customer insights, and competitive analysis to identify growth opportunities, new markets, pricing and packaging strategies, monetization opportunities, and strategic partnerships
• Translate growth opportunities into clear product strategies and prioritized cross-team initiatives
• Lead continuous experimentation, including A/B and multivariate testing, to optimize onboarding, conversion, engagement, retention, and monetization
• Define, track, and optimize key growth and business metrics using data to understand funnel performance
• Use product analytics, behavioral data, and customer insights to develop hypotheses, inform decisions, and measure growth initiatives
• Establish a culture of experimentation and data-informed decision-making across the product organization
• Serve as a strategic partner to senior leadership, providing insights into growth opportunities, market dynamics, customer behavior, and business performance
• Mentor and coach Product Managers
• Collaborate with Growth, Customer Experience, Engineering, and Finance teams to align product and go-to-market strategies and drive sustainable revenue growth
• Lead complex, cross-functional initiatives from strategy through execution
• Report to the Director of Product

Senior Product Manager – Financial Stewardship

Senior Growth Product Manager