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T
CRM, Revenue Operations Manager
TKDeutschland. End-to-end responsibility for the operational management and ongoing development of the HubSpot CRM system .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing HubSpot CRM systems and developing comprehensive CRM and RevOps strategies. Proficient in data analysis, automation, and optimizing sales processes to enhance customer retention and revenue growth.
Highest-signal resume keywords
HubSpot CRM ManagementRevenue Operations StrategyData Analysis and VisualizationSales Process AutomationCustomer Lifecycle Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CRM StructuresData ModelsWorkflowsAutomationReportingData VisualizationAdvanced ExcelCommercial AnalyticsAI UtilizationMarketing Automation
Tools & Technologies
HubSpotBI Tools
Industry Keywords
Revenue FunnelLead ManagementCustomer JourneysChurn AnalysisCross-Sell OpportunitiesUpsell Opportunities
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- End-to-end responsibility for the operational management and ongoing development of the HubSpot CRM system
- Develop and implement a comprehensive CRM and RevOps strategy in collaboration with Marketing, Sales, and IT
- Plan, implement, and optimize automated marketing and sales processes
- Manage lead management, lifecycle management, retention, reactivation, and handoffs between Marketing and Sales
- Support the implementation and optimization of relevant sales tools
- Ensure data consistency and integrity across CRM and ERP systems
- Establish a shared data and governance framework for the revenue funnel
- Analyze funnels, conversion rates, pipelines, and forecasts, and derive insights and areas for action
- Segment and analyze the customer base according to commercial criteria
- Identify churn, retention, cross-sell, and upsell opportunities
- Lead projects focused on improving efficiency, digitalization, and AI-supported optimization in Sales
Requirements
What you’ll need- Relevant professional experience in Revenue Operations, CRM, Sales Operations, Commercial Analytics, or a comparable field
- Extensive experience with HubSpot or a comparable CRM system
- Understanding of CRM structures, data models, workflows, and automation
- Experience with reporting and data visualization
- Experience with BI tools is a plus
- Advanced Excel skills
- Experience with, or a strong interest in, the targeted use of AI and automation for CRM, data analysis, and commercial processes
- Ideally, experience with marketing automation, customer journeys, lifecycle management, and customer and revenue analytics
Benefits
Comp & perks- Comprehensive, personalized onboarding with a dedicated contact person
- Regular feedback and development discussions
- Flexible office working
- Company fitness studio
- Snacks and beverages
- Health and wellness offerings, such as a health month and the WLP app
- Modern hardware for the office and flexible office working
- €50 gift card topped up monthly
- Smartphone including mobile phone plan
- Business bike leasing
- Corporate Benefits program
- Electric vehicle charging stations