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TM Forum

Marketing Performance & Insights Manager – 12 Month FTC

TM Forum

. Own the end-to-end Marketing measurement strategy across channels .

Posted 9/25/2026full-timeUnited KingdomMid-LevelSeniorWebsite

Tech Stack

Tools & technologies
SQL

About the role

Key responsibilities & impact
  • Own the end-to-end Marketing measurement strategy across channels
  • Own and optimise Marketing reporting
  • Publish standardised weekly and monthly reporting linking campaign and channel activity to results and ROI
  • Translate reporting findings into actionable marketing insights and recommendations
  • Support annual planning, target setting, forecasting, and performance modelling across pipeline, revenue, registrations, and lead generation
  • Develop and maintain automated dashboards across Marketing channels
  • Explore prompt-based reporting using AI models
  • Deliver week-on-week insights on campaign performance against goals and benchmarks
  • Build, monitor, and improve MQL/SQL reporting in Salesforce
  • Partner with Inside Sales on marketing-qualified lead insight and prioritisation
  • Maintain universal UTM tracking and governance, including standardisation, validation, training, and quality monitoring
  • Identify A/B testing opportunities and document campaign learnings
  • Document campaign and channel benchmarks
  • Partner with Marketing Operations on improved Marketing processes and efficient campaign delivery and reporting

Requirements

What you’ll need
  • 5+ years' experience in Marketing Operations or a related field
  • Experience owning marketing performance reporting, attribution, campaign tracking, and measurement frameworks across multiple marketing channels
  • Strong understanding of UTM governance, data integrity, campaign taxonomy, and marketing measurement best practices
  • Experience building dashboards and automated reports
  • Specific experience using Salesforce and/or marketing automation and BI/reporting tools preferred
  • Experience translating campaign, channel, funnel, and pipeline data into clear insights, recommendations, and performance narratives for marketing stakeholders
  • Experience supporting annual planning, target setting, forecasting, or performance modelling across lead generation, registrations, pipeline, revenue, or ROI
  • Experience working with sales or inside sales teams on lead management, MQL/SQL reporting, pipeline visibility, and follow-up prioritisation
  • Strong analytical and problem-solving skills, with a data-driven approach to optimisation, troubleshooting, and decision-making
  • Familiarity with event, demand generation, and integrated marketing programmes
  • Ability to use AI tools and automation to improve reporting efficiency, scalability, and operational effectiveness
  • Experience supporting marketing automation platform improvements, implementations, or migrations would be beneficial

Benefits

Comp & perks
  • Opportunities for professional development and advancement
  • Collaborative global team
  • Supportive and inclusive work environment
  • Workplace that values creativity, innovation and diversity
  • Opportunity to contribute to industry thought leadership, frameworks, benchmarks and collaboration
  • Opportunity to influence an industry-wide telecommunications transformation ecosystem