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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proactive customer service skills by effectively addressing purchasing needs and presenting tailored solutions. Capable of navigating sales processes and utilizing communication tools to enhance customer interactions.
Highest-signal resume keywords
Proactive Customer ServiceSales Closing ProcessConsultative SellingProduct KnowledgeCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Interpersonal SkillsProblem-Solving Skills
Tools & Technologies
Call Routing System
Industry Keywords
Mobile PlansInternet ServicesCredit Cards
About the role
Key responsibilities & impact- Provide proactive, consultative customer service, presenting solutions that address customers’ purchasing needs
- Serve as the link between customers and the services offered, such as mobile plans, internet services, and credit cards
- Answer questions and explain product benefits
- Follow the sales-closing process through to completion
- Use a system that automatically places calls and routes the interaction when the customer answers
Requirements
What you’ll need- Must be 18 years of age or older
- High school diploma
- Reside in a municipality in Greater São Paulo (ABC Paulista, North Zone, East Zone, South Zone, West Zone, Downtown, Alto Tietê, or nearby areas)
- For remote work, own a computer or laptop
- For on-site work, have convenient access to Calmon Viana, Poá, São Paulo
- No prior experience in the role required
Benefits
Comp & perks- Base salary + unlimited commission
- Meal voucher
- Medical and dental insurance
- Profit-sharing bonus
- Life insurance
- Comprehensive training and ongoing support for your professional development
- Collaborative, dynamic work environment with genuine opportunities for career growth
- Career path, with the possibility of internal advancement after six months, based on performance and position availability
- Ongoing development and training to accelerate your professional growth
- Commissions
- Transportation allowance
- Childcare assistance
- Meal allowance
- Profit sharing