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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proactive customer service skills by providing tailored solutions and effectively communicating product benefits. Capable of following sales processes and handling customer inquiries efficiently.
Highest-signal resume keywords
Proactive Customer ServiceSales Closing ProcessProduct KnowledgeConsultative SellingCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Customer EngagementProblem SolvingInterpersonal Skills
Industry Keywords
Mobile PlansInternet ServicesCredit CardsCustomer SolutionsSales Process
About the role
Key responsibilities & impact- Provide proactive, consultative customer service, presenting solutions tailored to customers’ purchasing needs
- Connect customers with the services offered, such as mobile plans, internet services, and credit cards
- Answer questions and explain product benefits
- Follow the sales closing process through to completion
- Handle calls automatically routed by the system when the customer answers
Requirements
What you’ll need- Must be 18 years of age or older
- Completed high school education
- Reside in a municipality within Greater São Paulo (ABC Paulista, North Zone, East Zone, South Zone, West Zone, Downtown, Alto Tietê, or nearby areas)
- For remote work: must have a personal computer or laptop
- For on-site work: must have convenient access to Calmon Viana, Poá, São Paulo
- No prior experience in the role is required
Benefits
Comp & perks- Fixed salary plus uncapped commission
- Meal voucher
- Medical and dental insurance
- Profit-sharing plan
- Life insurance
- Comprehensive training and ongoing support
- Collaborative, dynamic work environment with genuine opportunities for professional growth
- Career development plan, with the possibility of internal advancement after six months, based on performance and available positions
- Ongoing development and training programs
- Transportation allowance
- Childcare assistance