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Toast

Business Development Manager, Retail

Toast

. Hire, coach, and manage a team of Business Development Representatives to exceed quota .

Posted 10/5/2026full-timeUnited StatesMid-LevelSenior💰 $124,000 - $254,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in managing and developing Business Development Representatives, focusing on achieving sales goals and driving revenue growth. Proficient in utilizing CRM systems like Salesforce to monitor productivity and align team efforts with organizational objectives.

Highest-signal resume keywords
Team ManagementBusiness DevelopmentSalesforce ProficiencyGoal AchievementRetail Industry Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Business DevelopmentSales ManagementProductivity MetricsOpportunity GenerationRevenue CreationTeam DevelopmentSales StrategyPerformance MonitoringKey Metrics ManagementVertical Establishment
Soft Skills
LeadershipEmpathyCreativityAdaptabilitySelf-Motivation
Tools & Technologies
CRM SystemsSalesforce
Industry Keywords
RetailHospitalityConvenience StoresGrocery StoresBottle Shops

About the role

Key responsibilities & impact
  • Hire, coach, and manage a team of Business Development Representatives to exceed quota
  • Lead by example in demonstrating Toast’s core values and inspiring a high-performance, respectful, and fun culture
  • Manage daily BDR activities, including live coaching, career and skill development, and productivity monitoring
  • Identify opportunities and risks through productivity metrics and drive activity, opportunity generation, and revenue creation
  • Focus on outcomes, impact, and productivity, and report results to senior growth sales and marketing leadership
  • Collaborate with Retail Sales Team managers and account executives to align on opportunity quality
  • Identify top talent and maintain team headcount requirements
  • Help grow Toast’s presence in convenience stores, grocery stores, and bottle shops through the Toast Retail platform

Requirements

What you’ll need
  • Management experience with a proven track record of hiring, retaining and developing individuals and teams
  • Experience working in and building business development teams that drive opportunities and revenue
  • Ability to adapt amidst rapid growth and change
  • Experience achieving and exceeding goals and building and managing key metrics for a sales organization
  • Self-motivated, creative, empathetic, flexible, and able to perform well under pressure
  • Proficiency in CRM systems, specifically Salesforce
  • Entrepreneurial and feedback-driven mindset
  • Direct hospitality or retail industry experience (nonessential/nice to have)
  • Experience establishing a new vertical or sales motion (nonessential/nice to have)

Benefits

Comp & perks
  • Uncapped commissions
  • Benefits
  • Equity (if eligible)
  • Flexible work arrangements supporting changing needs
  • Healthy lifestyle support
  • Accessible and inclusive hiring process
  • Reasonable accommodations for persons with disabilities