Director, UCC & Tax Lien Compliance

. Own day-to-day operational management of Toast's merchant liens and levies and bankruptcy compliance programs .

Posted 10/7/2026full-timeUnited StatesLead💰 $149,000 - $304,000 per yearWebsite

Key responsibilities & impact

Own day-to-day operational management of Toast's merchant liens and levies and bankruptcy compliance programs
Build and maintain a state-by-state policy framework
Establish SOPs, decision frameworks, case tracking, and closed-loop quality review
Determine tools and systems for the Liens & Levies compliance process
Own the phased transition from Toast's third-party partner, including data-sharing and withholding/remittance handoffs
Establish escalation paths for complex or high-risk cases
Define and track operational KPIs and report progress and risk to stakeholders
Manage customer communications, intake, validation, withholding, escalations, remittance, and release
Drive workflow design, business requirements, and transition sequencing for insourcing
Build and lead a dedicated liens and levies oversight team within Fintech Risk
Serve as subject matter expert on liens, levies, garnishments, UCC filings, judgment liens, tax levies, bankruptcy, lien priority, and ownership/entity changes
Represent the team in cross-functional planning with Legal, Fintech, and Engineering
Partner with Compliance, Care, Product, Engineering, Legal, Risk, Finance, and third-party fintech partners

What you’ll need

7+ years of experience working with UCC and tax liens, levies, bankruptcies, garnishments, and associated compliance requirements
Change and people leadership experience
Experience developing compliance management programs for regulated functions
Experience managing complex, sensitive escalations with customers, creditors, and attorneys
Deep expertise in UCC-1 filings, judgment liens, tax levies, lien priority, bankruptcy, business organizational changes, KYC/KYB requirements, and related compliance
Working knowledge of state-by-state garnishment and levy requirements and money transmission/payment facilitator obligations
Strong knowledge of UCC Article 9 concepts
Ability to build an operating model, team, and governance structure from scratch
Proven cross-functional leadership across Legal, Risk & Compliance, Engineering, Finance, and Customer Care
Experience managing vendor or partner transitions, defining business requirements, and partnering on system design
Excellent written and verbal communication skills
Bachelor's degree or equivalent practical experience
Background in banking operations, legal/paralegal work, or compliance is a plus but not required

Comp & perks