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Toast

Retail Solutions Engineer

Toast

. Assist sales teams in presenting the Toast product and platform to prospects .

Posted 9/30/2026full-timeUnited StatesJunior💰 $80,000 - $128,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Toast products and POS systems while effectively managing customer implementations and communications. Strong ability to collaborate with cross-functional teams to enhance customer experiences and drive revenue growth in the retail sector.

Highest-signal resume keywords
Toast ExperiencePOS Systems KnowledgeCustomer CommunicationProblem-Solving SkillsRetail SaaS Sales Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Excellent Communication SkillsCustomer Service SkillsDetail OrientedStrong Problem-Solving Skills
Tools & Technologies
Toast PlatformRetail Software
Industry Keywords
Retail IndustryCustomer ImplementationsSales EnablementProduct ManagementMarket-Fit Gaps

About the role

Key responsibilities & impact
  • Assist sales teams in presenting the Toast product and platform to prospects
  • Become an expert in Toast products, technologies, and application software
  • Identify prospects’ business challenges and determine whether to position Toast’s platform and/or partner ecosystem as a solution
  • Communicate product/market-fit gaps to Product Management and Product Marketing
  • Work with Sales Enablement to provide training and product expertise
  • Attend trade shows and other events as a Toast brand ambassador
  • Collaborate with Product Management, Sales Enablement, and Marketing teams
  • Manage multiple customer implementations
  • Help retail operators streamline operations, increase revenue, and improve customer experiences through Toast’s retail platform

Requirements

What you’ll need
  • Minimum one year Toast experience
  • Working knowledge of POS systems
  • Ability to handle complex customer communications fluently while maintaining high customer satisfaction
  • Ability to work closely with Product Management
  • Ability to work with minimal supervision
  • Ability to manage multiple customer implementations simultaneously in a fast-paced environment
  • Strong problem-solving and troubleshooting skills
  • Excellent communication and customer service skills
  • Retail industry, Retail SaaS sales, or related industry experience preferred
  • Detail oriented

Benefits

Comp & perks
  • Competitive compensation and benefits programs
  • Cash compensation, including overtime and bonus/commissions if eligible
  • Equity
  • Flexible benefits supporting a healthy lifestyle and changing needs
  • Hybrid work model valuing individual needs
  • AI tools provided across disciplines
  • Reasonable accommodations for persons with disabilities