Billing Team Lead

Tobii Dynavox

. Oversee the daily operations of the Billing Department .

Posted 10/7/2026full-timeRemote • Pennsylvania • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in healthcare billing operations, particularly in DME billing, with a strong focus on compliance, claim processing, and revenue enhancement. Proven ability to lead and mentor teams while effectively managing billing denials, appeals, and collections.

Highest-signal resume keywords

Healthcare Billing ExperienceDME Billing ExpertiseLeadership and MentoringMedicare and Medicaid BillingAnalytical and Problem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

DMEPOS Billing GuidelinesHCPCS CodingClaim ProcessingBilling Software ProficiencyReimbursement MethodologiesClaims Denials ManagementQuality ReviewPerformance EvaluationKPI TrackingProcess Improvement

Soft Skills

CollaborationOrganizational SkillsCommunication SkillsInterpersonal SkillsAttention to Detail

Tools & Technologies

EMR SystemsBilling SoftwarePayor PortalsMicrosoft Office Applications

Industry Keywords

HIPAA ComplianceMedicare RegulationsMedicaid RegulationsPayer-Specific RegulationsClaims RejectionsDenial RatesCash CollectionsAging Accounts Receivable

About the role

Key responsibilities & impact

Oversee the daily operations of the Billing Department
Lead, coach, train, mentor, and support DME Billing Specialists and Funded Collectors
Monitor workloads, assign tasks, and ensure timely claim processing
Conduct quality reviews and provide feedback
Assist with performance evaluations, employee development plans, and staffing recommendations
Serve as the first point of escalation for billing-related issues and complex account resolutions
Oversee clean claim submission to Medicare, Medicaid, commercial insurance carriers, workers' compensation plans, and other payers
Monitor and resolve claim rejections, denials, payer edits, appeals, collections, and reimbursement issues
Analyze billing trends and identify process improvement and revenue enhancement opportunities
Review aging accounts receivable and prioritize collection efforts
Resolve billing discrepancies and documentation issues with internal departments
Ensure appropriate modifiers, authorization requirements, and billing practices are applied
Maintain compliance with Medicare, Medicaid, HIPAA, DMEPOS, and payer-specific regulations
Monitor regulatory changes and communicate updates to staff
Conduct routine audits and support corrective action plans
Track and report KPIs including claims billed, clean claim rates, denial rates, accounts receivable aging, cash collections, and productivity metrics
Develop and update departmental policies, procedures, templates, and training materials
Communicate payer trends and complex issues to the Funded Collections Manager
Work collaboratively with billing, funding, contracting, and other team leads and managers
Participate in cross-functional and technology improvement projects
Provide educational support and represent the team in inter-departmental meetings and training sessions

Requirements

What you’ll need

Minimum 3-5 years of healthcare billing experience required
Preferred DME billing experience
Prior leadership, mentoring, or supervisory experience preferred
Experience with Medicare, Medicaid, and commercial insurance billing
Experience managing billing denials, appeals, collections, and reimbursement processes
Strong knowledge of DMEPOS billing guidelines and payer requirements
Understanding of HCPCS coding, modifiers, authorizations, and reimbursement methodologies
Proficiency with billing software, EMR systems, payor portals, and Microsoft Office applications
Strong analytical and problem-solving skills
Excellent collaboration, organizational, communication, and interpersonal skills
Ability to prioritize multiple tasks in a fast-paced environment
Ability to maintain confidentiality and compliance with HIPAA regulations
Strong attention to detail and commitment to quality
Ability to handle multiple tasks simultaneously
Ability to maintain composure and professionalism under stressful situations
Ability to lead change management initiatives
Ability to sit for extended periods while working at a computer
Ability to communicate effectively via phone, video conferencing, and email
Occasional lifting of up to 15 pounds may be required

Benefits

Comp & perks

Flexible work arrangement with a fully remote position
Occasional travel, approximately 1–2 times per year
Career growth opportunities within a dynamic, global company
Collaborative work culture
Equal opportunity employment